At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
IS Organizational Effectiveness Mgr
Let’s do this. Let’s change the world. In this vital role you will coach who facilitates team with Scrum events, processes, and supports teams in delivering value for Clinical Data Management and Interactive Response Technology (CDM-IRT) Systems Team. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, handling risks and dependencies, and driving relentless improvement. The Scrum master help adapt SAFe to the organization’s needs, standardizing and documenting practices.
The role requires a solid background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.
Lead and handle product delivery using agile frameworks and techniques.
Align with Agile values such as prioritizing individuals and interactions over processes and tools. for Clinical Data Management and Interactive Response Technology (CDM-IRT) Systems Team
Ensure Day-to-Day operations by automating tasks, monitoring system health, and minimizing downtime through incident response
Capture the voice of the customer to define business processes and product needs
Collaborate with CDM-IRT business stakeholders, Architects and Engineering teams to prioritize release scopes and refine the Product backlog
Lead and facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
Ensure Acceptance Criteria and Definition of Done are well-defined
Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements
Identify and manage risks associated with the systems, requirement validation, and user acceptance
Develop & maintain documentations of configurations, processes, changes, communication plans and training plans for end users
Ensure operational excellence, cybersecurity, and compliance.
Collaborate with geographically dispersed teams, including those in the US and other international locations.
Develop a culture of collaboration, innovation, and continuous improvement
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Master’s degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
Bachelor’s degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies
Preferred Qualifications:
Solid grasp of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors
Familiarity with regulatory requirements for Clinical Trials (e.g. 21 CFR Part11, ICH, HGRAC)
Experience in handling product features for PI planning and developing product roadmaps and user journeys
Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions
Technical thought leadership
Able to communicate technical or complex subject matters in business terms
Professional Certifications (please mention if the certification is preferred or required for the role):
Certified SAFe Scrum Master or similar (required)
ITIL (preferred)
Able to work under minimal supervision
Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
Excellent analytical and gap/fit assessment skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.