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Job Description

Career CategoryInformation SystemsJob Description

Join Amgen’s Mission of Serving Patients


At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.


Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.


Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.


What you will do


Let’s do this. Let’s change the world. In this vital role you will play a play a key role in supporting the organization’s strategic objectives by assisting in the identification, analysis, and implementation of business solutions. This position is ideal for individuals looking for a career in business analysis, providing opportunities for professional growth and development in a dynamic, collaborative environment.


Roles & Responsibilities:


  • Collaborating with collaborators to elicit, document, and prioritize business requirements.


  • Develop and update user documentation, including standard operating procedures (SOPs), design documents, operational diagrams, manuals, and more


  • Developing process maps and flowcharts to visualize current processes and identify inefficiencies.


  • Assisting in the creation of test cases and test plans to ensure solutions meet business requirements. Participating in user acceptance testing (UAT) and capturing feedback.


  • Participating in training sessions to understand security standard methodologies and help educate users on security policies related to provisioning.


  • Collaborating with IT, HR, and other groups to ensure smooth integration of security in provisioning workflows.


What we expect of you


We are all different, yet we all use our unique contributions to serve patients.


Basic Qualifications:


  • Master’s or bachelor’s degree and 0 -1 year of Information Systems experience or related field OR


  • Associate’s degree and 2 years of Information Systems experience or related field


Must-Have Skills:


  • Strong problem-solving skills and the ability to analyze complex data and processes.


  • Ability to produce clear and detailed documentation, including specifications and process maps.


  • Understanding of project management principles and methodologies (e.g., Agile, Waterfall).


  • Ability to produce clear and detailed documentation for processes and security protocols.


Good-to-Have Skills:


  • Experience with IS Security


  • Proficiency in scripting and automation is a plus


Professional Certifications:


  • Identity Provisioning or Security Certification (preferred)


Soft Skills:


  • Excellent analytical and solve skills


  • Strong verbal and written communication skills


  • Ability to work effectively with global, virtual teams


  • High degree of initiative and self-motivation


  • Ability to handle multiple priorities successfully


  • Team oriented, with a focus on achieving team goals


Work Hours: 


  • This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours, including weekends and holidays as required. 


What you can expect of us


As we work to develop treatments that deal with others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.


In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.


Equal opportunity statement


Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.


Apply now


for a career that defies imagination


Objects in your future are closer than they appear. Join us.


careers.amgen.com


As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.


Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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