Intern - DE3 Operations

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Title: Intern - DE3 Operations

Location: LCCI, Embassy Tech Village, Bengaluru

Duration: 2 Months

Team: DE3 Operations

Domains: Website Account Management, Search Capabilities, Social Media Community Management

Overview: At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 40,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We are looking for people who are determined to make life better for people around the world.

As Eli Lilly strives to achieve its purpose of making life better for patients, we are advancing our in-house Digital Engagement Team (DE3), to enhance our customer interactions, improve compliance and modularize our content while replicating best practices and learnings around the globe. As a result, Lilly has invested in a center of excellence dedicated to improving and advancing core capabilities around website creation and integration. The Enterprise Website team works closely with the US and IBU affiliate brand teams to propose, define, develop, deploy, monitor performance (against global procedures, SOP, and compliance) and website maintenance.

We are looking for enthusiastic and motivated interns to join our DE3 team at LCCI for a 2-month internship. This is an excellent opportunity to gain direct experience in website account management, search capabilities, and social media community management.

Key Objectives/Deliverables:

• EWI Website Account Management: Assist in managing and updating website accounts, ensuring accurate and up-to-date information. Collaborate with the IT and marketing teams to enhance website functionality and user experience.
• Global Search Capabilities: Support the implementation and optimization of search engine marketing (SEM) and search engine optimization (SEO) strategies. Analyze search data to improve website visibility and performance.
• Social Media Community Management: Work with the Social Care team to monitor incoming comments and engage with consumers and HCPs who connect with Lilly through our social media channels. Monitor social media trends and provide insights to improve our social media presence.

Basic Requirements

• Proficient in presentation, interpersonal, and communication skills, with fluency in English (both verbal and written).
• Strong stakeholder management and organizational skills, with attention to detail.
• Competent with standard IT tools, such as Microsoft Office Suite.

Education Requirements

• Currently pursuing a Master’s degree in Marketing, Communications, Information Technology, Business Administration, or a related field.
• While a PMP® or equivalent project management certification is advantageous, it is not mandatory.

Benefits:

• Gain practical experience in a dynamic and collaborative environment.
• Collaborate closely with experienced professionals in the DE3 team.
• Opportunity to contribute to real projects and make an impact.
• Networking opportunities within the company.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly