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Job Description

The AI team will engage in business reengineering, data handling, and problem-solving, develop user personas, explore alternative solutions, and contribute improvement ideas and best practices.


As an Intelligent Automation Product Owner- Associate in our IT department, you will engage in business reengineering, data handling, and problem-solving. You will develop user personas, explore alternative solutions, and contribute improvement ideas and best practices. You will also create and deliver functional training on products/modules and mentor the team from a functional perspective to ensure delivery of the module.


Job Responsibilities:


  • Manage Intelligent Automation projects by maintaining existing automations and piloting modern solutions to enhance business performance.
  • Promote an automation culture by evangelizing the IA program's offerings and the value of automation tools.
  • Apply Firmwide frameworks and policies to ensure controlled automation deliveries.
  • Collaborate with business unit leaders and IT leadership to define, design, configure, test, deploy, and integrate new or enhanced automations.
  • Take responsibility for maintaining the IA Solution Library and building a global team of automation professionals while complying with security and risk protocols.
  • Lead automation opportunity identification and assessment, including tracking, repairing, and reporting defects.
  • Create and maintain documentation for training, cross-training, and disaster recovery, and serve as a final escalation point for automation execution and issues.

Required qualifications, capabilities, and skills:


  • Hold a Bachelor's Degree with at least 8 years of experience, including a minimum of 3 years in business analysis, product management, or project management roles, and a proven track record in driving medium to large projects with strong results.
  • Demonstrate excellent planning, organizational, and time management skills, and engage and collaborate effectively with leadership teams both locally and globally.
  • Possess a good understanding of digital process automation, RPA, and intelligent automation in tools like UiPath, Instabase, and Alteryx
  • Exhibit exceptional analytical and conceptual thinking skills, strong problem-solving abilities, and play a key role in driving innovation and the digitization agenda for India and global teams.

Preferred qualifications, capabilities, and skills:


  • Demonstrate excellent analytical skills and an evidence-based approach, with the ability to prioritize and execute tasks effectively under pressure.
  • Possess in-depth knowledge of project management techniques and business analysis, along with commercial awareness, time management, and interpersonal skills.
  • Exhibit excellent communication skills, capable of engaging with diverse audiences and acting as a translator between parties, while thriving in a team-oriented, collaborative environment and showing a strong interest in business development and information technology.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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