Integration Engineer for RTSM Cube

Career Level -D1

Introduction to role

AstraZeneca is currently seeking an IT Integration Engineer to join our R&D IT Solution Delivery Team. In this role, you will manage and maintain our GxP-compliant RTSM product integration, which is a crucial part of our Clinical Development Platforms used across all therapeutic areas. As a member of our BizDevOps team, you will collaborate with Product Leads, DevOps Leads, and technical engineers to drive innovation and efficiency.

What you'll do:

• Serve as an internal consultant and Clinical domain expert for IT and business partners across regions and business areas.
• Participate in business requirement gathering and design activities with business & IT stakeholders as part of a scrum team.
• Perform delivery activities through Design / Build / Test / Deploy phases for regular releases and key platform initiatives.
• Design and build extensions for RTSM Cube to accommodate custom business flows.
• Ensure that all system security and control procedures are implemented and maintained.
• Generate and implement ideas to simplify/streamline our integration landscape in alignment with integration design and patterns.
• Maintain the configuration specification documentation for both functional and integration configuration.
• Manage/Update JIRA Board during the lifecycle of an implementation focusing on requirements gathering, configuration, validation/testing, training, and go-live activities during releases.
• Work with the Integration Platform team to edit/update/maintain integration interfaces.
• Collaborate with the RTSM Cube technical team on requirements, issues related to RTSM Cube API, Security Set-up, and Functional Configuration.
• Solve day-to-day incidents, service requests, and work towards incident-reduction and automation. Update Service Now (ticket management tool) for all events related to incidents, service requests, changes, and problems.
• Drive small modules in support transitions and ensure application stability when taking over BAU support of new applications.
• Review clinical protocols and provide direction on the best strategy for RTSM design and implementation.
• Provide guidance and assist in the preparation of system-related specifications and documentation.
• Provide guidance and consulting to clients on the best use of RTSM during study execution.
• Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
• Build Integration pipelines in alignment with Standard architectural patterns & create reusable artefacts wherever possible.
• Work with Integration Dev Ops Lead including vendor teams to build new integrations and manage existing integrations.

• 8-10 years relevant experience in clinical development and/or software development environment preferred, with particular emphasis on RTSM/IRT experience.
• End-to-end knowledge of clinical trial development processes and its associated system landscape.
• Knowledge and experience in integration technologies – Mulesoft/Snaplogic.
• Knowledge of SQL to write queries to help understand the integration requirements to be enabled via API-led integrations within Platform.
• Knowledge of support processes like Incident Management, Problem Management, Change Management, and experience working in support teams.
• At least 8+ years of experience related to API Terminologies and API Integration – preferably Mulesoft & Snaplogic.
• Excellent SQL knowledge pertaining to Relational databases including RDS, Redshift, PostGres, DB2, Microsoft SQL Server, DynamoDB.
• Ensures following IT Service Delivery Framework adhered on AD activities.
• Ability to organize and prioritize work, meet deadlines, and work independently.
• Strong problem-solving skills.
• Experience with process tools (JIRA, Confluence).
• Ability to work independently and collaborate with people across the globe with diverse cultures and backgrounds.
• Experience working in agile teams using methodologies such as SCRUM, Kanban, and SAFe.
• Experience in integration of CI/CD processes into existing Change & Configuration Management scope (i.e., ServiceNow & Jira).
• Experience in Python programming.
• Experience with Cloud Platforms such as AWS, AZURE.
• Proficiency in developing, deploying, and debugging cloud-based applications using AWS.

• ITIL practices (change management, incident and problem management, and others).
• Experience in GxP or SOx regulated environment.
• Passion for learning, innovating, and delivering valuable software to people.
• Experience with dynamic dashboards (e.g., PowerBI).

- Experience in Signant Health - IVRS system is a plus.

• Knowledge of using/creating build tools and CI/CD (maven, ant, gradle, Sonar or similar tools).
• Experience working with GITHub, Automated Testing tools.
• Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, we leverage technology to impact patients' lives directly. Our mission is to push the boundaries of science to discover and develop life-changing medicines. We pride ourselves on working close to the cause, unlocking potential to save lives. Join us at a crucial stage of our journey as we become a digital and data-led enterprise. Here you can innovate, take ownership, explore new solutions with leading-edge technology, and make a significant difference.

Ready to make an impact? Apply now!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.