You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Focus:
Responsible for the day to day Operations Center for Digital Workplace Collaborations in India. Actively provide support to a 24/7/365 working team of people. Will work to provide robust, standardized, scalable and efficient support across a vast range of products used by virtual and hybrid working front and back office Colleagues across the globe.
Will work with a variety of collaboration Product teams and Engineer leads to identify the support needs, including analysis of application and technical infrastructure requirements as well as monitoring needs.Will support initiatives that deliver end-to-end support that align with AXP Technology standards and deliver highest availability through the latest observability and availability practices.Responsible to provide technical knowledge through fostering growth and development.
Organizational Context:
Member of an infrastructure engineering team reporting to an Engineering Director.Will share operations responsibility with other team members to support a 24/7/365 collaborations team. Will be an extended member of product and operations engineering team.
Role to be based in Gurgaon.
Key Responsibilities:
Engineering:
Scope of Impact and Influence:
Education and Experience:
Knowledge/Skills:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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