Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Vmware Virtualization Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure smooth functioning of production and development systems. - Perform hardware and software support for configured services. - Troubleshoot and resolve issues at L1 and L2 levels. - Implement technology at the operating system-level. - Collaborate with software solutions/vendors/brands. - Manage and maintain server and network areas. Professional & Technical Skills: - Must To Have Skills: Proficiency in Vmware Virtualization Administration. - Good To Have Skills: Experience with cloud platforms such as AWS or Azure. - Strong understanding of virtualization technologies and concepts. - Experience in managing and maintaining virtualized environments. - Knowledge of server and network administration. - Familiarity with operating systems and software solutions. - Ability to troubleshoot and resolve technical issues. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Vmware Virtualization Administration. - This position is based in Noida. - A 15 years full time education is required.15 years full time education

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