Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : AIX System Administration
Good to have skills : Linux
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will work on various platforms and implement technology at the operating system-level. Your responsibilities will include troubleshooting and providing hardware/software support. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure smooth functioning of production and development systems. - Perform L1 and L2 troubleshooting for hardware and software issues. - Implement technology at the operating system-level. - Collaborate with vendors and brands for software solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in AIX System Administration. - Good To Have Skills: Experience with Linux. - Strong understanding of system administration and maintenance. - Experience in troubleshooting hardware and software issues. - Knowledge of operating system-level implementation. - Familiarity with various software solutions and vendors. Additional Information: - The candidate should have a minimum of 5 years of experience in AIX System Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education

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