Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Linux Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at the L1 and L2 levels and providing hardware/software support. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the configuration and maintenance of production and development systems. - Troubleshoot hardware and software issues at the L1 and L2 levels. - Collaborate with team members to identify and resolve technical problems. - Provide support for various software solutions/vendors/brands. - Assist in implementing technology at the operating system-level. - Monitor and maintain server and network areas. - Assist in the installation and configuration of software products. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux Operations. - Good To Have Skills: Experience with scripting languages such as Python or Bash. - Strong understanding of server and network technologies. - Experience with troubleshooting hardware and software issues. - Knowledge of software installation and configuration processes. - Familiarity with various software solutions/vendors/brands. Additional Information: - The candidate should have a minimum of 3 years of experience in Linux Operations. - This position is based at our Noida office. - A 15 years full time education is required.15 years full time education

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