Information Developer

Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.  Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide.  At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities
As a Technical Writer (Information developer), you will be responsible to write and publish high-quality documentation for IBM Power Systems server, AIX, and related products.

• Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference.
• Gather inputs from development/engineers, document the features/defects and publish documentation in IBM Documentation.
• Use IBM guidelines, correct grammar, and style guide and document accordingly.
• Work on automation where possible and think of process improvements.
• Work end-to-end on release cycles from analysis of requirements up to publishing content.
• Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document about our products and make our products easier to use.
• Ability to use IBM guidelines, correct grammar, and style guide and document accordingly.

Required Technical and Professional Expertise

• 8-15 years’ relevant industry experience,
• Good communication and inter-personal skills
• Ability to decipher technical documents and write from user perspective.
• Ability to pick up tools knowledge in the ever-changing environment quickly and able to deliver as per schedule with quality.
• Documentation Development Life Cycle knowledge.
• Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub

Preferred Technical and Professional Expertise

• Knowledge about Cloud technologies and emerging trends
• Contextual help and Online help development with Embedded User Assistance (EUA)
• Progressive disclosure
• Testing GUI/product/help function