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Job Description

Who are we looking for


A Self driven individual and a seasoned senior manager with strong knowledge of transformation and transition methodology as well as expertise in managing and leading high visibility programs under business management for BFSI domain/business lines.


State Street Global Markets Operations is going through significant transformation and evolving their operating model opening up opportunities to reimagine the way we operate and support our businesses. This role will play a key part in facilitating the smooth transformation, transition and stabilization of functions as we look to rebalance and increase the scope of India coverage.


Why is this role important to us


The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.


Join us if making your mark in the capital markets industry from day one is a challenge you are up for.


What you will be responsible for : Senior Manager, you will :


  • Drive the design and implementation of new operating & business models across regions and businesses supported from India
  • Responsible for developing & implementing strategies to improve operational efficiency & provide business solution including in organizing product sessions
  • Prepare detailed analysis from data source to be presented to the management for taking appropriate business decision; drive the KRI / KPI dashboards, prepare the governance deck & management materials for townhalls, internal meetings
  • Maintaining headcount data to allow for accurate forecasting & planning requirements
  • Support monthly functional business management review process, drive transparency of vendor spend, overtime analysis, headcount, attrition & Diversity trends
  • Supporting on annual planning cycles & ongoing governance of the book of work, including project milestone on programs that are driven as a part of transformation team.
  • Collaborate with senior leadership to communicate key initiatives, changes & achievements
  • Manage scope of deliveries, expectations & ensure clear & concise communication to stakeholders.
  • Design end-to-end operational processes to eliminate manual intervention and streamline the process creating efficiency and reducing cycle time.
  • Be responsible for the management of significant high visibility and large transformation and transition initiatives partnering with multi-disciplinary teams and demonstrate a broad knowledge of the firm and its key functions.
  • Own all aspects of transformation and transition reporting across various stakeholder groups and maintain control of all related data, create management reporting for consumption across levels and for driving the transformation and transitions program forward.
  • Transform data into analytical insights resulting in impactful actions and outcomes as well as identify, communicate and resolve thematic issues.
  • Identify delays, fix accountabilities and proactively communicate with all stakeholders to drive the execution plan. This will require you to deep dive where needed, perform detailed analysis, out of the box thinking and be solution oriented.
  • Provide a strategic consulting view around transformation and transitions in an effort to ensure all decisions are in line with the business strategy. 
  • Collaborate with a wide range of senior stakeholders to improve the pace of delivery and quality of execution by increasing efficiency through digitization and adoption of transformative technologies.
  • Develop and demonstrate an understanding of Global Markets Operations functions and State Street systems and processes
  • Report status on assigned program/ project workstream as per defined frequency to ensure alignment of goals and activities across work streams and initiatives
  • Research, create, and compile materials needed for effective discussion and planning, support and maintain tools and templates used in the reporting function.
  • Manage logistics of initiative (e.g. meeting and schedule coordination, documentation including agendas, minutes, dashboards and executive reporting maintenance).
  • Collaborate with departments to ensure completion of all required transformation and transition documentation, check lists, training, reporting and go-live management
  • Ensure the global transformation and transition framework is followed with strict tollgate adherence

What we value


These skills will help you succeed in this role


  • Strong communication, interpersonal, organizational, and time management skills
  • Strong risk mitigation, problem solving, and decision making skills
  • Ability to think critically and resolve complex problems.
  • Experience working under tight deadlines with multiple deliverables
  • Strong project/process management, and organizational skills
  • Strong skill set across Excel, PowerPoint
  • Knowledge on Digital tools like Alteryx, Tableau , UiPath is added advantage
  • Stay current with emerging trends to support business growth and transformation

Education & Preferred Qualifications


University degree in Business majoring in Accounting, Finance, or other Financial-related programs Overall experience of 10 years in Capital markets, Custody Banking, or related work. A minimum of 5 years of transition experience preferably in BFSI domain


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