Job Description
Who are Inchcape?
At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.
Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices, across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organizations.
We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Job Purpose
Disbursement Accounts [DA] Executive is responsible for the accurate and timely processing of DAs received from various Inchcape offices as well as third-party agents for Crew Logistic business
Key Accountabilities
As part of the DA processing team, the individual would be accountable for
- Checking of DAs received from various offices against agreed tariffs of the client.
- In case of any discrepancy with rates or supporting documents; query the same with a local office.
- Complete the DA coding as per set process.
- On receipt of the rate of exchange from the Global Funding office ensure the posting of all DAs
- Vouching of the Final DA i.e. putting USD amount and arranging voucher nos. as per summary sheet.
- Uploading FDA copies on ODA where applicable.
- Reporting FDA copies as per customer requirements
- Ensure CLS HUB is timely and accurately updated at all stages of DA processing.
- The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.
- Ensure the escalation matrix is followed as per the SOP.
- Make sure that FDAs are proceeding within the TAT
- Resolving End to end queries related to the local office and customer within the defined timeframe with the assistance of Sr. Executive or Supervisor
Key Deliverables:
- Ensure all DAs are in line with service requests from the client and checking of supporting documentation.
- Create Final DA in following client requirements.
- Assisting Sr. Executive and Supervisor with DA submission reporting
Required Knowledge
Essential:
- Proficient with Microsoft Office (Word, Excel)
- Should know about Outlook & its functions.
- Should have basic accounting knowledge.
- Good in written and spoken English
- Customer service mindset
Desirable:
- Basic understanding of Shipping terminologies.
- Basic understanding of Shipping terminologies.
- Maritime industry knowledge
- Port Agency work
