About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Summary:
As an Incident Management Risk Consultant in our Non-Financial Risk Management team, you will have the opportunity to collaborate globally across all business units and corporate functions. We value team players with expertise in incident management concepts, risk management, and communication skills. You will need strong collaboration skills and an understanding of regulatory requirements, risk standards, and risk governance frameworks. As part of Risk Management, you are at the center of keeping Northern Trust strong and resilient.
The role will involve extensive process development and maturity, as well as significant stakeholder management and collaboration across locations and functions, as we look to evolve established programs to clearly support business partners in preparing for and responding to incidents.
In addition, the Incident Management Risk Consultant will advise Head of Crisis and Incident Management Risk on opportunities to enhance the design and operating effectiveness of the internal control environment for Northern Trust’s risk management practices.
Major Duties
• Support ongoing maturity and evolution of the enterprise Incident Management framework.
• Assist in the assessment, consultation, and effective challenge of Incident Management activities and associated risks.
• Aid the in maintenance of the enterprise Incident Management Policy. Provide effective challenge of connected 1LOD standards and procedures.
• Research, support and challenge the assessment of short, mid, and long-term risk to the organization. Evaluate current controls for the effective mitigation of risks from natural, man-caused, and technological incidents.
• Collaborate in the development, facilitation, and administration of Incident Management Exercises and Testing across the organization.
• Contribute to, assess, consult, and effectively challenge incident management plans, procedures, guidelines, and processes.
• Provide Second Line of Defense oversight, consultation and support to incidents of minor and moderate impact and complexity.
• Monitor and track post-incident after-action reports, lessons learned, and improvement items.
• Gather, collate, and analyze relevant Incident Management related metrics, Key Risk Indicators (KRI), and Key Performance Indicators (KPI).
Knowledge/Skills
• Foundational knowledge of Incident Management and Incident Response concepts
• Problem-solving skills (e.g., ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues)
• Awareness of analytical and statistical techniques and methodologies for data analysis.
• Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (e.g., organizational structure, funding)
• Ability to develop hypotheses and recommendations for actioning for problems and improvements.
Expertise Required
• Bachelor's Degree or commensurate related job experience
• 6+ years of experience in Incident Response, Emergency Management, Crisis Management and/or Risk Management
• Strong business writing skills
• Demonstrated ability to collaborate cross-functions to achieve measurable results
• Strong organizational skills
• Ability to manage and prioritize multiple requests at the same time
• Detail oriented with strong analytical skills
• Proficiency in Microsoft Word, Excel, and PowerPoint
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.