Job Description
Company Description
Bosch Rexroth Corporation operates the electric servo driver system business, such as hydraulics and FA module components. The company provides products and solutions mainly related to hydraulic and electric drive in a wide range of areas such as construction, general industrial machinery, and FA equipment.
Leveraging the characteristics of high power hydraulic drives and highly efficient electric drives, Bosch Rexroth helps to save energy and clean up exhaust gases in construction machinery and general industrial machinery. Bosch Rexroth is also contributing to higher safety and reliability of machinery. In factory automation module components, Bosch supplies an extensive lineup of components, such as semiconductor manufacturing equipment, to meet needs on the front lines of manufacturing.
Job Description
As a product quality management associate responsible for:
- Customer claim handling - Systematic Problem Solving: Handling of customer complaints by coordinating with internal and external customers to identify and permanently correct non-conformances. Support Sales, Works, Logistics and Service Quality to drive the corrective actions. Independent verification for corrective action implementation and effectiveness. Support to all DCIN - BU related (imported products) claims.
- Quality Audits: To carry out Process Audit as per the VDA Standard, LPC Audit
- Improve customer satisfaction (NPS): Customer Engagement plan, event participation, customer visits, service focus day, social media coverage, etc.
- Q Table and Quality Gates Moderation: Participating to resolve quality topics along with CFT team involving Q-Methods support and QGs moderation. Moderation and coaching of Problem Solving Methods e.g. 8D,…
- FMEA Review and Zero Defect Drive support.
- PPAP / ISIR submission to customers with compiling necessary Quality reporting from CFT.
- Ensure Q requirements in each product transfer and new developments.
- Digital Quality Initiatives: Implementation and support.
- Support other quality functions as needed.
Qualifications
- Education: B.E. or B.Tech. Mechanical / Mechatronics / Electronics (Master’s Preferred)
Axial piston pump function/operation know-how will be added advantage
- Certification: ISO 9001 Lead Auditor, IATF 16949 internal auditor preferred.
- Working style: cooperative, good leadership skills, proactive approach to continuously improving quality processes and standards
- Experience and know-how: 06 - 10 years of experience in quality management and/or purchasing quality, in-depth understanding of the relevant quality standards and methods and their practical application, excellent analytical skills to identify quality problems and develop solutions.
- Languages: English and Hindi fluency (both written and spoken) – (Gujarati preferred)
