Responsible for configuring, training and implementing Posist POS, Posist Cloud POS and integration with third party systems
Assist in configuring, installing, and training the Posist product suites and associated integration for selected strategic projects when required
Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems
Educating clients on how to use purchased software systems and customized system features. Creating a specialized document for each client, detailing all customizations made
Installing customized software systems and all necessary components
Communicating with clients throughout the software customization process to obtain feedback and approval
Ensuring that the project team is aware of key deliverables and project milestones. After "go-live", provide technical support to the customer
Obtain project sign offs
Requirements
Degree in a technical or hospitality domain
Good command over professional written and spoken English
Knowledge of a second language is an advantage.
Strong interpersonal skills with the ability to earn respect from both internal & external customers
Analytical problem-solving skills
Project management skills
Strong out-going personality and confident presentation skills
Ability to work effectively with both our internal & external customers at all levels of the organization
Benefits
Get your hands on one of the best restaurant SaaS products
