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Job Description

About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.


Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!


Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.


We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.



Job Summary:
The Implementation Engineer is responsible for designing, developing, and maintaining the front-end and back-end components of integrations in Professional Services Team. This role requires a versatile skill set to handle various coding languages and work across multiple platforms. The Full Stack Engineer will work closely with the Implementation Managers, project managers, and business stakeholders to deliver high-quality software solutions that meet business needs.


Key Responsibilities:
- Design and develop front-end user interfaces using HTML, CSS, JavaScript, and modern frameworks such as React, Angular, or Vue.js
- Develop and maintain back-end systems, APIs, and databases using languages such as Node.js, Python, Ruby, Java, or PHP
- Collaborate with cross-functional teams to define, design, and ship new features
- Ensure the performance, quality, and responsiveness of applications
- Integrate third-party services, APIs, and data sources into applications
- Write clean, maintainable, and efficient code following best practices and industry standards
- Perform code reviews and provide constructive feedback to team members
- Troubleshoot and debug applications to resolve issues and improve user experience
- Continuously research and implement new technologies to enhance development efficiency and product quality
- Create and maintain technical documentation for software components and systems
- Troubleshoot and resolve technical issues during the implementation processQualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 2-5 years of experience as a Full Stack Engineer or in a similar role
- Proficiency in multiple programming languages and frameworks for both front-end and back-end development
- Experience with database management and design, including SQL and NoSQL databases
- Familiarity with version control tools such as Git
- Strong problem-solving skills and ability to work in a fast-paced, dynamic environment
- Excellent verbal and written communication skills to collaborate effectively with team members and stakeholders
- Experience with Agile development methodologies is preferred
- Knowledge of cloud platforms such as AWS, Azure, or Google Cloud is a plus



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