AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.
As ID Network Technician key responsibilities will include following :
- Monitoring the queue for new requests, changes or projects
- Plan and implement assigned project as per defined processes and standards
- Estimate project requirements in terms of time, cost and resources
- Follow change management guidelines during the execution of projects
- work with vendors as needed for the projects and monitor their work
- collaborate with cross functional teams including network TPM and engineers
- remain updated about the new technologies, processes and designs
- follow safety and security standards
- Troubleshoot network or physical component issues as needed during deployment
- Communicate with stakeholders and share regular updates
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- Bachelor's degree
- 2+ years of computer networking experience
- Can lift and rack equipment up to 40 pounds
- 1+ years of data center experience
- Knowledge of TCP/IP networks
- Knowledge of IT system hardware and network concepts
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- - Background in large-scale datacenter network implementations
- - Ethernet and IP networking knowledge and experience in the application of IP protocols.
- - Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
- Other Qualifications & Responsibilities
- - Experience dealing with customers during problem resolution and operating efficiently under pressure.
- - Effective prioritization and time management.
- Physical requirements
- - The ability to be active and mobile to deliver projects in DC environment and walk around facility as needed
- - Ability to work with personal protective equipment
- - Ability to move and lift computer equipment up to 50lbs with appropriate tools for assistance as needed
- - Occasionally work during nights as per project requirements or change schedule