Job Title - Hypercare and Localisation Lead
Career Level - E
We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world.
AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation programme – Axial.
The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient.
The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come.
The Axial programme needs the best talent to work in it. Whether it’s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients.
Step into a pivotal role as Support Lead, driving the success of AstraZeneca’s SAP analytics rollout across finance and operations. Engage with users, senior leaders, and markets to shape analytics strategies, ensure effective training, and deliver innovative solutions. Collaborate with agile teams to maximize the value of our enterprise analytics estate, leveraging your expertise in service management and passion for empowering users to transform data into impactful insights.
We are looking for an experienced support lead that has good experience with analytical tools, and engaging analytics users.
We are building out a team to face across both finance and operations process areas as we roll-out to new markets. This role will play a central role in pre-engagement, understanding the market use cases and users, coordinating with senior leaders and ensuring that the right people are spoken to, trained and involved in defining our analytics strategy per site.
This role will be heavily involved with the business analyst, engineering teams, and product owners, understanding the estate that is being built out and how best to leverage that.
This role calls for the ability to understand data and analytics at an enterprise level, to come up with novel solutions and to provide that learning to other team members and analytics users.
This team will be a true agile delivery team. The team will work in a transparent and agile way, meaning there will be a published roadmap of analytics products and a constant flow of new work from across the Axial program and AZ.
Essential experience and skills:
Knowledge of service management (processes, metrics, standards etc).
Great comms skills.
Desirable experience and skills:
Service management qualifications,
Enterprise scale systems running 24x7 globally,
Globally distributed teams and customers,
Regulatory frameworks (EU AI Act, GxP, SOX, GDPR)
Strong influencing skills,
Pharmaceutical industry experience
Experience of manufacturing, supply chain, distribution,
Experience of finance processes (R2R, P2P, O2C etc),
SAP Datasphere, SAP Analytics Cloud,
Team leadership and team building.
Why AstraZeneca?
At Astrazeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.
So, what’s next?
Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you.
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and hope its yours
If you’re curious to know more then we welcome your application no later than
Where can I find out more?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/
Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
Date Posted
Closing Date
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.