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Job Description

This role is responsible for delivery of HR Operations and assisting the HRBP in the efficient running of HR generalist functions for the Branch and Representative Offices in the region. This role is also responsible for the assisting in design, maintenance and update of policies and procedures ensuring adherence to regulatory requirements.


Generic Accountability

Review current processes and procedures in line with bank strategies as well as local legislative requirements.

Formalise by creating policies and SOPs with an aim to streamline for effectiveness and to ensure consistencies in processes.

Review staff Rules and Regulations and all letter templates in a regular basis to ensure legal compliance and in line with business strategy. On/ Off Boarding and supporting employee Lifecycle.

 Ensure accurate and effective maintenance of employee and branch records. Ensure cascadeto Group HR.

Take responsibility for resourcing and manpower activities ensuring customer satisfaction.

Create effective processes to implement annual HR activities such as performance management, Learning activities, employee survey etc.

Be responsible for liaison with internal and external governing bodies/ Regulators etc.

Be responsible for bank readiness for audit and compliance checks.

Prepare and manage the preparation and maintenance of reports.

Manage manpower vendors and related processes effective; ensure compliance to local regulatory guidelines for outsourcing.

Ensure communication and implementation to HR and other policies.

 Stay abreast of market intelligence, update group function as and when required; manage and develop relationships with external vendors.

Assist with HR relationship with stakeholders, employee engagement and communication.

Undertake ad-hoc projects and duties assigned by Management


Requirements

HR Operations


Monitor and ensure the organization complies with HR Labour compliance.


Statutory filings monthly, quarterly, half-yearly and annually.


Responsible for upkeep and maintenance of the complete employee lifecycle data in Oracle Fusion


Prepare , Review and Validate the monthly salary, statutory payments, and full & final settlement.


Process all JV entries/ posting with respect to salaries.


HR policies Induction for new hires


Validate Medical and Life Insurance data.


Support for statutory audit


Manage Actuarial valuation.


Separation management as per agreed timelines


Reports and analytics pertaining to HR Operations


Coordinate with program management / finance for timely remittance of funds to HGS to facilitate timely salary remittance.


Resolve escalated employee grievances, employee relations issues and complaints and conduct investigations in compliance with legal requirements.


Support employees for Mandatory Learning Curriculum and Goal setting completion


Monthly reconciliation of employee headcount and HR expense accounts.


Employee Queries


Responds to employee queries within agreed turnaround time.


Self-Management Responsibilities


Multitasking and time management.


Keep abreast with the latest changes in labour laws and statutory rules and updates the management on time for amendment in policies, if any.


Proficient in Microsoft Office Applications; excel, etc.


Expertise in HR operations, policy development, HR communication


Ability to work in a fast-paced environment, multi-task and deliver within tight deadlines.


Willing to learn, collaborate, go the extra mile, and demonstrate high level of integrity with ability to handle highly confidential information appropriately.


Supervise, coach, and develop junior team members.


Demonstrate high level of integrity and ability to handle highly confidential information appropriately.


Demonstrate HR partnering acumen and build relationship with stakeholders.


Ability to work across with stakeholder at different levels.



Benefits

Minimum Qualification


Graduate. Preferably MBA (HR) from Tier 2 college


Excellent communication skills and facilitation skills


Strong knowledge of local employment law and compliance requirements.


High personal standards of integrity and professionalism


Fluent in English and one more regional language, preferably Hindi/ Kannada


Minimum Experience


5 plus years of experience in HR operations, Statutory compliance, and administration


Prior experience in similar capacity within the financial services sector, preferably with a small to


medium sized organization is essential.



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