HR Service Advisor

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

To achieve Microsoft’s mission, the HR Shared Services (HRS) team provides operational and support services for Microsoft HR programs, with primary areas of focus being customer support services, core HR operations (HR data administration, onboarding, leave administration, staffing, learning & development, etc.), business process optimization, HR online solutions, and project management. The success of the HR Services organization is critical to the overall effectiveness of HR and our ability to ensure consistent employee and manager experiences companywide. The HR Services Advisor is a member of the HR Services organization and plays a key role in the ensuring data quality, enablement of downstream applications and processes to perform as expected, and maintaining a compliant HR services organization.

Our HR Service Advisor (onboarding) plays a key role in the ensuring data quality, enablement of downstream applications and processes to perform as expected and maintaining a compliant HR services organization. To be successful in this role, the individual in this position will need to excel at: operational execution, attention to detail, customer service, analytical problem solving, communications, and continuous improvement.

The ideal candidate should also display strong attention to detail and proven ability to manage multiple priorities and/or projects, deliver against agreed objectives/ service-levels. Have strong analytical, problem solving & trouble shooting skills, as well as a desire and attitude to go above and beyond in resolving issues. Actively participate and assist with continuous improvements.