HR GPS Manager
About our Team
The HR Shared Services Operations that helps process accurate and compliant HR Operations for all 5 divisions of RELX (Corporate, Scientific Technical and Medical, Legal, Risk and Exhibitions), as well as any acquired companies going forward.
About the Role
The APAC HR GPS Manager will report to the APAC HR Operations Manager. He/She will support operational HR Shared Services and for RELX's APAC Regions, including all 5 divisions and acquired companies. The role involves ensuring accurate and timely processing of Shared Services (Hire to Retire) in compliance with regulations for all APAC countries. Additionally, the GPS Manager will contribute to global transformation projects and Continuous Improvement functions and managing a team in line with RELX's strategic goals.
Job Description
Responsibilities
- Support the vision and strategy for the APAC HR Shared Services function aligned to business priorities.
- Oversee the day-to-day operations of the HR Shared Services Center including HR administration, tier 1 employee advice, simple policy interpretation etc.
- Optimize regional processes and policies to maximize automation and self-service options.
- Partner with the HR Platforms team to implement global technologies and tools to enhance the service delivery, ensuring alignment and consistency at a global level, in collaboration with other regional SSC Managers & Analysts.
- Monitor key performance indicators and service level agreements to drive efficiency and effectiveness, ensuring consistency and standards of service.
- Maintain the employee centric service and solutions-oriented culture that operates within the region.
- Partner with the HR business partnering function across the region to understand their needs and determine how HR Shared Services can support them, navigating country-specific requirements.
- Build trusted relationships and manage key stakeholders at all levels in the HR function.
- Identify opportunities to reduce costs through process and technology improvements.
- Keep up to date with trends and best practices in HR shared services and related technologies, continually enhancing the function's capabilities and service quality.
- Promote a culture of continuous improvement, demonstrating agility to changing business conditions, resources, and technologies inside a complex global organization.
Requirements
- Bachelor’s degree in business administration, HR or related field, MBA preferred.
- 7+ years of progressive APAC HR experience, including 3+ years in a leadership role managing HR services or shared services team across multiple countries.
- Experience working in a matrixed HR function environment.
- Expert knowledge of HR technologies and driving digitization of shared services functions
- Deep experience with data analytics, reporting and performance measurement (SLAs & KPIs)
- Excellent relationship management and strategic planning skills
- Strong business acumen with ability to link HR to business objectives.
- Excellent communication and interpersonal skills
- Experience implementing process excellence frameworks (Lean, Six Sigma, etc)
- A solution-focused approach to ensure queries from the business and other HR tiers are addressed in time.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Comprehensive Health Insurance: Covers you, your immediate family, and parents.
- Enhanced Health Insurance Options: Competitive rates negotiated by the company.
- Group Life Insurance: Ensuring financial security for your loved ones.
- Group Accident Insurance: Extra protection for accidental death and permanent disablement.
- Flexible Working Arrangement: Achieve a harmonious work-life balance.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Medical Screening: Your well-being is a top priority.
- Modern Family Benefits: Maternity, paternity, and adoption support.
- Long-Service Awards: Recognizing dedication and commitment.
- New Baby Gift: Celebrating the joy of parenthood.
- Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
- Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
About the Business
RELX is a global provider of information-based analytics and decision tools for professional and business customers.
RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The headquarters is in London. The market capitalization is about £60bn ($80bn), making it one of the 10 largest listed companies in the UK. The company is listed on the London Stock Exchange, Euronext and NYSE.
The company has four market segments. It develops information-based analytics and decision tools for professional and business customers in the Risk, Scientific, Technical & Medical, Legal, and Exhibitions sectors.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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