HR Advisor

Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.

Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.

At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape.  We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

HR Advisor

About the Job

The purpose of this role is to enable a great employee experience and seamless delivery of business HR objectives by support HRBPs in delivering value, services and advisory to BUs.

The ideal candidate will: 

Perform the following responsibilities

Performance Management

• Project management of performance management cycle, including Workday testing

  
  

• Coordinate employee communication messages as per project timelines

  
  

• Track compliance related to 100% Goals submission & timely completion of Talent review calibrations & comp reviews on the tool.

  
  

• Keep a record of Under-performers and Initiate PIP discussions with managers and support them throughout the process. Eg: guiding on process steps, documentation, reviewing etc.

  
  

Employee Lifecycle

• Conduct skip connects / HR touchpoints (FGDs) only on need basis

  
  

•  Verify IJP and rehire eligibility based on internal guidelines

  
  

• Advice BUs on standard policies and employee processes like – probation, extension process, leave management, etc

  
  

• Coordinate job code creation with C&B team

  
  

• Ensure timely tracking and completion of various trainings in coordination with L&TD team and BUs

  
  

• Support in query resolution from employees and HRSC

  
  

• Perform analyses on Exit interview , surveys and provide insights for improvements to HRLT and COEs

  
  

• Coordinate with various stakeholders in HR CoEs and BUs for HR activities and special projects

  
  

• Support HRBPs with the HR dashboards on the agreed people metrics to be shared with the BU leaders

  
  

HR Systems

• Verify and complete BAU Workday transactions WD transactions – Relocation OYPs, Referral OTPs, employee transfers

  
  

• Administering and tracking to completion of Goals and Individual Development Plans

  
  

• Lead administration, data hygiene and tracking for engagement surveys and manager action plans

  
  

• Support business by routing WD issues to the concerned team for resolution

  
  

HR Communications

• Consolidate CoE wise calendar of events

  
  

• Track events & coordinate with CoEs for execution

  
  

• Drive HR R&R program as per guidelines

  
  

• Drive HR AHMs & coordinate needful related activities for HR Team

  
  

• Identify opportunities for India HR entries for global HR newsletter

  
  

• Coordinate with global comms team on requirements and timelines

  
  

• Owner for HR SharePoint and its contents. Enhance HR pages for efficacy, professional look and employee experience & usage in coordination with CoEs

  
  

• Track HR SharePoint analytics per month & share insights with HRLT

  
  

• Coordinate HR communication across channels- SharePoint, mailer, calendar of events with stakeholders

  
  

• Design templates and messaging for standardization and effective positioning of HR messaging

  
  

• Recommend and curate the experience & agenda for future Leader Forums (beyond BAU topics)

  
  

• Identify HR topics for Leader forms in alignment with culture, values, key guiding principles

  
  

What You’ll Bring:

• 6-10 years of HR generalist experience with exposure to HR Communication responsibilities

  
  

• Excellent oral and written communication skills in English

  
  

• Key competencies required -Team player, Detail oriented, Analytical skills, Adaptability, Problem solving, Creative thinking

  
  

• SharePoint design expertise

  
  

• Advanced MS Powerpoint skills

  
  

• Displays creative bent of mind and ideation ability

  
  

• Proficiency in MS Outlook, MS Excel and Workday are desirable

  
  

• Graduate / Post graduate qualification / MBA in Human Resources

  
  

Equal Employment Opportunity

SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.