Head of Infrastructure Transformation MSS

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Infrastructure Transformation MSS

Department Background: Markets Sec Services Tech

What you’ll do:

• Build collaborative and open relationships with key stakeholders within the CTO (Chief Technical Office) organization, MSS Technology and the business.
• Represent the requirements of MSS Technology within infrastructure related forums to ensure key and required outcomes are met. 
• Understand and communicate internal infrastructure offerings that can be used across the MSS technology estate.
• Actively engage with key infrastructure teams to ensure that solutions are built to the standards and requirements of the MSS business and technology teams.
• Lead both the MSS core infrastructure team and a “virtual” team of infrastructure SMEs (Subject Matter Experts) that align to individual asset classes – Setting the strategic direction for teams to meet Objectives and Key Results (OKR)
• Work closely with Value Stream / Asset Class leads and SMEs to define and implement infrastructure and cloud strategies, allowing business needs to be supported whilst ensuring that costs and other important considerations such as energy efficiency and regulatory requirements are managed. 
• Ensure that a number of Technology controls are managed in line with group expectations – building relationships with control owners and representing MSS in a range of control forums.
• Act as escalation point for infrastructure issues that MSS teams are unable to resolve. 
• Work closely with the MSS CTO lead to ensure that infrastructure related risks are identified, documented, and managed through to conclusion.
• Work closely with the Head of MSS Production to help build solutions that will enhance stability and resiliency across the estate.
• Identify key blockers and play a key role in their removal – implementing both tactical and strategic solutions accordingly.
• Advise and guide the shaping of the infrastructure architecture which underpins the application estate and platforms.
• Ensure that HSBC group infrastructure standards are understood and promoted across MSS technology.