Head of Global Quality Capability Center (CC), Hyderabad

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Head of Global Quality (GQ) CC at Hyderabad is an extended member of the Global Quality Leadership Team (GQLT) and BMS GPS India leadership team. As such, this position is accountable for the sustained health, growth and continuous improvement of the global capabilities for Global Quality in India, inclusive of developing effective partnerships with critical stakeholders across BMS India, GPS, Global Quality, and R&D. This role contributes to setting the strategic direction of Global Quality within Hyderabad, in partnership with the GQLT, and focusing on building the organization through leading the acquisition, development and retention of talent, driving quality, compliance and process excellence within the GQ team at Hyderabad and the broader Global Quality organization, ensuring compliance with regulatory, corporate and departmental requirements and policies.

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.     

Position Summary

The Head of Global Quality (GQ) CC at Hyderabad is an extended member of the Global Quality Leadership Team (GQLT) and BMS GPS India leadership team. As such, this position is accountable for the sustained health, growth and continuous improvement of the global capabilities for Global Quality in India, inclusive of developing effective partnerships with critical stakeholders across BMS India, GPS, Global Quality, and R&D. This role contributes to setting the strategic direction of Global Quality within Hyderabad, in partnership with the GQLT, and focusing on building the organization through leading the acquisition, development and retention of talent, driving quality, compliance and process excellence within the GQ team at Hyderabad and the broader Global Quality organization, ensuring compliance with regulatory, corporate and departmental requirements and policies.

Key Responsibilities

• Responsible for managing the Global Quality organization based in Hyderabad ensuring that the organization is aligned with Global Quality strategy, goals and standards
• Serve as an extended member of the Global Quality Leadership Team and BMS Hyderabad CC Leadership Team translating company and departmental strategies into organizational goals and objectives
• Direct all aspects of site quality programs, systems, operations and compliance activities at Hyderabad in alignment with global QMS.
• Ensure GxP required procedures are in alignment and compliance with BMS Corporate Policies and Procedures
• Drive operational excellence within the GQ organization based in Hyderabad by building an organization aligned to the Global Quality culture
• Partner with GQ Leadership Team to develop the People Strategy for Hyderabad and effectively recruit, manage, develop, evaluate, reward and retain the GQ organization in Hyderabad resulting in an increasing level of capabilities
• Create, maintain, improve, and innovate processes to increase productivity and quality for the quality management system
• Collaborate with remote teams across different time zones and be flexible with availability
• Ensure seamless communication and collaboration between the center and colleagues located at other sites
• Manage the GQ Hyderabad budget to meet financial objectives

Qualifications & Experience

• Graduate degree
• Minimum of 12 years experience in quality organizations, experience managing a global capabilities organization is preferred
• Minimum of 5 years experience in managing people and growing teams
• Experience with leading quality systems such as product complaints, document management, CAPA and/or computer systems validation
• Demonstrated proficiency in interpretation of FDA and EMA cGMP regulations and understanding of quality risk management (ICH Q9) concepts
• Familiarity with the drug development process from discovery through to regulatory filing and approval of drug applications as well as commercial manufacturing processes
• Demonstrated ability to operate and lead in a global matrix organization, building successful working relationships and effective stakeholder management in an environment with multiple lines of authority and competing needs
• Demonstrated ability to interact successfully with senior business partners both internal and external to the company
• Successful demonstration of compliance leadership effectiveness in quality assurance and compliance in a global regulatory environment
• Demonstrated success as a strong team leader who uses past supervisory experience to develop departmental staff through effective feedback and coaching
• Fluent in English, with proven professional working proficiency in English for reading, writing and speaking, including the ability to deliver clear and articulate presentations
• Commitment to Quality

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Why You Should Apply

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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