Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Head of CRE - HTI India
In this role you will:
This role oversees and drives Group standard Corporate Services (CS) protocols within multiple locations across all techonology ocations in India. Plans and manages CS activity in alignment with Group CS strategy to include broad range of responsibilities to ensure seamless operations across the locations including operational oversight, stakeholder management, financial management, compliance & risk management and critical CS leadership support. This role ensures contractual service delivery and management of suppliers including their KPI management
Key Responsibilities:
- Manage a full range of Facilities, Property and Project Management services, across a diverse portfolio
- Engage with a number of significant external supplier partnerships as well as an internal team of property professionals
- Ensure that real estate is a key business enabler, through the delivery of innovative and forward thinking initiatives relating to the portfolio and which support the country’s business needs across Portfolio Optimisation, Workplace and FM Solutions, Retail Solutions, Sustainability, Critical Facilities and Risk Management
- Direct responsibility to deliver country CS cost targets, headcounts, portfolio metrics, sustainability and overall agreed service level targets. Actively manage spend within approved revenue and capex budgets, in line with the company’s approval processes and delegated authorities and to provide robust financial information in support of planning and budgeting through the year
- Direct responsibility for the delivery of a full range of Facilities, Real Estate Portfolio & Estates Management and Workplace Construction Management services, with strategic leadership, guidance and support from regional and global CS.
- To be a trusted advisor to the business. Be innovative and forward thinking and deliver initiatives that evolve the current real estate offering in line with ongoing HSBC business transformation activities e.g.Business growth; Sustainability; Workplace solutions.
- Direct ownership and management of CS Operational Risk and Controls in line with Group Standards Manual, CS Functional Instructions Manual and Standard Operating Procedures.
- Management of the real estate portfolio within country and provide time to time advisory services on CS related topics to COO of the entity for entity offices across Globe and the delivery and implementation of facilities and CAPEX management services to the portfolio as a whole.
- Ownership of the accuracy of all golden sources of CS data at a country level including timely and accurate updates, leveraging data-driven metrics in the role in business partnering and metroplans.
- To effectively manage all outsourced supply partners / vendors in line with CS and Group Policy.
- To actively contribute to the sustainability agenda through the delivery of current building design standards and other initiatives.
- Manage CS operational risk and controls ensuring that CS and our suppliers complies with local regulatory requirement and the Bank’s policies and processes, particularly FIM’s and DIM’s, and the Operational Risk Management Framework.
