Head of Alternatives Business Transformation

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Alternatives Business Transformation.

Business: Wealth & Personal Banking

This is a role for a Transformation Delivery Lead for HSBC Asset Management Business Transformation – Alternatives, reporting into Asset Management (AM) Global Head of Business Transformation and Innovation.

The principal responsibility of the Head of Alternatives Business Transformation is to support the HSBC Alternatives franchise in achieving HSBC’s aims to grow the franchise globally and deliver a future state architecture to build a scalable robust platform covering IT systems, Data, and Investment/Distribution/Operation processes for key Alternative strategies in partnership with Alternatives Business as well as Alternatives Operations leadership.

We are currently looking for an experienced candidate to lead and develop the Business Transformation strategy and own all aspects of the Alternative portfolio including innovation, design, mobilization, defining and planning projects/programmes, execution, and implementation, embedding change and benefits realization.The Portfolio Lead is responsible for deploying the relevant Business Transformation Frameworks (BTF) within their portfolio and instilling good project/programme disciplines in order to support HSBC Alternatives.

Principal responsibilities:

• Alternatives Transformation Strategy & Execution: Define and execute end-to-end change strategy of the Alternatives franchise delivering a future state architecture that aligns with the HSBC Alternatives business priorities and future vision. The strategy is multiyear and multifaceted to enable growth, efficiency, reduces risk and meets the evolving demands of HSBC Alternatives.
• Senior Stakeholder Management: Serve as a senior member of the Global Business Transformation function responsible for the Alternatives Sub Value Stream, (SVS) reporting to the Global Head of Business Transformation. Act as the primary driver in ensuring HSBC Alternatives transformation strategy aligns with the Alternatives overall growth objectives. Influence key internal stakeholders across HSBC Alternatives and HSBC Asset Management (AM) Business, Global Functions i.e. Operations, Finance, Information Technology, Group Procurement, Risk; as well as external stakeholders – i.e. Senior Management from key Vendors on the strategic direction of transformation.
• SVS (Sub Value Stream) Leadership: Champion the change strategy, engage senior management and global functions to embrace the transformation journey. Lead, develop and inspire a team of business transformation resources across our global offices and offshore Centers of Excellence (CoEs). Define and evolve location strategy to optimize cost and skillset availability to manage change delivery. Foster shared responsibility between Business Transformation, Managed Services and Technology teams and deliver excellence across all the delivery and support functions globally.
• Change Delivery & Execution Excellence: Oversee the solutioning of Global Target Operating Models (GToMs), and responsible for the change delivery strategy of complex transformation programmes. Monitor financials and resource management ensuring that the SVS meets key objectives, milestones, deliver measurable impact, and generate sustainable value.
• Alignment of Future State Architecture with Business Priorities: Align the strategic priorities to target capabilities; Link the dependent services and journeys to the capabilities Platforms, enablers as well as technology (dedicated Alternatives platform and core Asset Management Systems); articulate the roadmap to implement these capabilities including cost, duration and resource needs.
• Innovation and Collaboration: Contribute to the selection and lead the integration of new systems and vendors ensuring Alternatives remains a market leading platform offering. Drive collaboration & cross-functional interactions between Global Businesses, technology team, data management, compliance and external partners to ensure the alignment and success of the transformation initiatives.
• Team: Identify the resource requirements of the project/programmes, requesting the appropriate resource by skill set and/or experience. Works with the business and delivery partners to ensure adequate resources are provided to change initiatives. Ensure clarity of roles and responsibilities across project and programme teams. As a role model, encourage collaboration and team work within the portfolio and with other teams. Enable to form effective distributed and multi-disciplinary teams and work in partnership with external Service Providers. Maintain a strong focus on people development and ensure team resources receive any necessary training and support particularly on the Transformation frameworks.  Provides regular constructive feedback and coaching to individuals to support their development and career progression. Promote the Group’s Values and strategy by creating a positive work environment and promoting teamwork to drive Global Transformation engagement and finally by accountable for team performance management where there are direct reports.
• Financial Management: Manage the Alternatives SVS transformation budget, ensuring that resources are optimally allocated and that the SVS delivers financial and operational improvements across the Alternatives global operations. Responsible for the overall SVS Financial and Resource Planning (FRP) forecast, management and monitoring.
• Governance & Risk Management: Ensure that the transformation initiatives are executed in line with Group and Change Framework standards. Lead and enhance governance frameworks to meet FIM, regulatory and risk management standards to strengthen global operational resilience. Ownership of the change governance process and responsibilities to deliver SVS portfolio analytics to Global PMO function.

Major Challenges:

• Management and control of change programme with ambitious goals and high change requirements
• Defining the approach and dealing with complex requirements and unique projects – often one off initiatives
• Management of stakeholders and sponsors
• Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case
• Managing complex teams and working with multiple delivery teams

Role Context:

• AM is transforming and restructuring all areas of the business towards a global operating model as well as delivering an ambitious growth agenda.
• The role holder will be accountable for transforming the newly formed global Business Transformation Alternatives team into a complete and dedicated change function at.   Individuals should develop skills in multiple change disciplines including future skills to support the transition to a more digital organization, e.g. design thinking, customer journey mapping.
• In parallel, the role holder will be accountable for delivering an ambitious portfolio of change in line with the strategy to develop AM into a “core” solutions and “specialist Emerging Markets, Asia and Alternatives” focused asset manager with three key enablers: Client Centricity, Investment Excellence, and Sustainable Investing.
• The jobholder will be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He / She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct.
• About the Alternatives Business at HSBC Asset Management:  HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally in a wide spectrum of alternatives asset classes which include private market funds, hedge funds, real assets (direct real estate and energy transition infrastructure equity) , infrastructure and private debts, venture capital, with an AUM of ~$70 billion and ~300 staff across 10 offices (inc. London, New York, Dusseldorf, Hong Kong and Singapore).