We're seeking someone to join our team as a Relationship Manager to be the advocate for, and manage relationships between, HCMES with other HCM functional teams in India. In Human Capital Management, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed. HCM Employee Services (HCMES) is the shared services function within HCM with a mission to deliver exceptional service through process optimization and leading-edge technology, focusing on the employee experience to ensure effective solutions for our clients. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. What you'll do in the role: Partner with the two other functional pillars (Service Delivery and Service Enablement) within the HCMES organization, to drive optimization to free up resources and capacity across all HCM functional areas; transform processes to enhance the employee experience and deliver transparency to partners as the bridge between HCMES and our clients in HCMES. Relationship ManagementBe the advocate for HCMES with HCM Products, HCM Coverage, and other HCM functional teams in India Act as a bridge between Service Delivery and Service Enablement within HCMES on any pain points between people, process & technology HCM Business Process Design Drive and manage intake of new services by assessing and driving optimal solutions Work closely with Service Delivery and Service Enablement to explore automated solutions and/or streamlining possibilities Accommodate update on business requirement and/or local regulations, initiate changes with aim to promote further optimization in operations and employee experience Change Management Host presentations or trainings for internal and/or external clients subject to business intentions Prepare materials for clients and/or meetings, not limited to workflow maps, SOPs, QRCs, reporting on deliverables and client satisfactions Collaborate closely with Asia HCMES to maintain consistency in operating practices, consider location nuances only for justified business reasons Partner with global / Asia HCM teams on new projects / initiatives Continuously assess and incorporate industry knowledge to further improve Morgan Stanley practices