You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
Global Loyalty and Benefits
Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for 112+ million cards in 58+ markets worldwide. We create loyalty & benefit experiences for our customers with a team of software, product, engineering, and delivery talent using agile practices to build highly available, nimble, extensible and modern applications, this Position is for Global Loyalty and Benefits Engineering Department.
About the job
We’re looking for versatile engineers who bring fresh ideas, display leadership qualities and be enthusiastic to take on new engineering problems, they will be working on the modern platform built using event driven architecture with best-in-class technologies (Golang, Docker, Kafka, Postgres etc.,). which is highly scalable and capable of supporting up to 10K TPS. You will be building Multiple Reward/Benefit customer experience journeys, you will lead a software development team of 4+ engineers in Global Loyalty platform.
Key Responsibilities:
- Design, code and test Golang services to meet product requirements, this includes writing efficient, reusable and reliable code.
- Work closely with Product owners/managers, other developers to integrate backend services with various components
- Lead code reviews, debug existing code and refactor to improve performance or extend functionality
- Contribute to system architecture, focusing on scalability, performance and security
- Write and maintain comprehensive documentation for discovery, solution and system components.
- Develop and maintain unit/component/E2E integration tests to ensure software reliability
- Deploy and test the code in dev test and staging environments and document test evidence prior moving the code to production
- Assist with production deployment and ensure smooth CI/CD pipeline process
- Participate in agile development processes including sprint planning, stand-ups, demos and retrospectives
- Adhere to security and regulatory best practices
- Own a sub module development with an E2E understanding including infrastructure
- Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking
Minimum Qualifications:
- Bachelor's degree in computer science, computer science engineering, or related experience required; advanced degree preferred
- 5+ years of experience with software development in a professional environment
- 2 + years of experience with software development in Go
- Excellent problem-solving skills and attention to detail, Strong communication skills both verbal and written
- Proficiency with Docker, Kubernetes or other container orchestration technologies
- Solid understanding/experience of test-driven development, including unit, component, functional, system integration and regression tests
- Experience with back-end micro-service architecture and communication, specifically REST and asynchronous messaging services
- Understanding of concurrent programming and networking in Go
- Experience with version control systems, particularly Git.
- Ability to work in a team environment as well as independently
- Commitment to write clean maintainable code with good documentation practices
- Experience with test case design, test automation and execution
- Experience working with relational/NoSQL databases
- Proven experience with leading teams of engineers
- Wide breath of engineering experience
- Ability to lead and own an individual module development
- Mentor and guide success within the team
- Exposure to distributed (multi-tiered) systems, algorithms, and relational databases
Preferred Qualifications:
- Familiar with Agile or other rapid application development methods
- Experience with cloud platforms like AWS, Azure or Google Cloud
- Experience working with popular Go’s 3rd party libraries
- Experience leading multiple scrum teams
- Experience working with GitHub copilot chat
- Experience working with Comcast Rulio or other rule libraries
- Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking
- Be a productivity multiplier for your team by analysing workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results
- Drives the team’s strategy and prioritizes initiatives
- Takes accountability for the success of the team achieving their goals
- Finds opportunities to embrace innovative technologies to enable business capabilities
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
