Job Title – AWS Devops Manager S&C GN
Management Level: 07 - Manager
Location: Bangalore/ Gurgaon/ Pune/ Mumbai/ Hyderabad/ Chennai
Must have skills: AWS DevOps
Good to have skills: AWS Cloud
Job Summary:
Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.
Roles & Responsibilities:
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:
- Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities
- Work on creating Cloud transformation approach for contact center transformations
- Work along with Solution Architects for architecting cloud contact center technology with AWS platform
- Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect
- Work on innovative assets, proof of concept, sales demos for AWS cloud contact center
- Support AWS offering leads in responding to RFIs and RFPs
Professional & Technical Skills:
- Good understanding of AWS DevOps.
- An understanding of AWS Cloud platform and services with Solution architect skills.
- Knowledge on AWS contact center relevant services.
- Sound experience in developing Amazon Connect flows and Lex bots
- Deep functional and technical understanding of APIs and related integration experience
- Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms
- Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner.
- Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients.
- Excellent communications skills
- Ability to develop requirements based on leadership input
- Ability to work effectively in a remote, virtual, global environment
- Ability to take new challenges and to be a passionate learner
Additional Information:
- An opportunity to work on transformative projects with key G2000 clients
- Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
- Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
- Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
- Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
About Our Company | Accenture
Experience: Minimum 8 year(s) of experience is required
Educational Qualification: MBA/B.Tech/BE
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us atwww.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
