Global Learning & Development System Analyst

Learning Management System Administrator

• Optimize use of the LMS for automation of curriculum, assigning pre-requisites, enrollment, assessments, etc.
• Troubleshoot end user issues with completing courses or accessing the LMS
• Partner with HRIS Operations and IT Service Desk to solve user issues as the first point of escalation
• Manage enrollments and maintain attendance records for classroom events
• Upload new courses into LMS, testing first to validate that users will be able to complete the course and referring any software issues to the IT Service Desk
• Generate routine and ad hoc LMS reports (e.g., monthly compliance reports)

Train other users on reporting and basic administrator tasks available to them 

workday learning experience
project handling experience
Synapse and Trek admin
SLA - TAT and Accuracy to be maintained
minimum supervision and independent thinking and delivery.

Other responsibilities as needed/desired:

• Maintain the Solenis relationship with various external vendors including the LMS provider, SkillSoft, etc.
• Assist with design and maintenance of Talent Management intranet pages (Share Point)
• Meet with other departments (course owners) and advise on how best to deploy training requirements and update content

Manage software contracts to ensure costs/spending stays on budget