IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.
Responsibilities
• Identify projects and initiatives to deliver tangible end user operational improvements across the internal and
external IT ecosystem.
• Collaborate with IT teams to ensure seamless integration with existing systems
• Engineer and optimize systems to operate within defined SLAs and achieve internal KPIs related to IAM
efficiency, security, and performance.
• Feedback from users on IAM processes (i.e. access request/revoke, access lock down, etc.).
• Number of help desk tickets related to IAM issues (e.g., login problems, access issues).
Implement automation and process improvements to streamline IAM workflows (e.g., automated role
definitions, workflow optimization), increasing operational efficiency.
Tasks
• Design and engineer IAM solutions to support the full lifecycle of client identities, from onboarding to
offboarding, ensuring secure and efficient processes.
• Manage and execute changes to IAM systems (e.g., SailPoint, Active Directory, Entra ID), driving system
improvements while minimizing disruptions and adhering to change management protocols for security and
system stability.
• Conduct periodic reviews of user access rights and support in forensic analysis and compliance reports.
• Assist in preparing for internal and external IAM audits, ensuring proper documentation and compliance.
• Support the implementation of Single Sign-On (SSO) systems across enterprise applications.
• Troubleshoot authentication issues related to login and access.
• Ordinary and Extraordinary administration and optimization if IAM systems (e.g., SailPoint, Active Directory,
Entra ID), focusing on improving system performance, scalability, and security.
• Collaborate with help desk and support teams to escalate and manage complex cases.
• Develop, maintain, and update technical documentation related to system configurations, processes,
troubleshooting steps, and resolutions, ensuring high-quality knowledge management.
• Working with Windows NTFS and DFS services
Key competencies for position and level
In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
• Be a strong team player.
• Proactive mindset to always look to make improvements.
• Confident communication skills with the ability to speak to business stakeholders / application owners
technical individuals to elicit requirements.
• Willing to continually learn new skills and technologies.
• Work well under pressure.
Education / professional qualifications
• Graduate degree, preferably in IT related disciplines
• Microsoft Certifications would be preferred
Background experience
• Hands-on experience with IAM Active Directory and Entra ID on hybrid environment
• Strong verbal and written communication skills.
• Knowledge of configuring, troubleshooting, and maintaining IAM tools and systems.
• Experience of Active Directory, Windows Servers and NTFS permissions.
• Knowledge of VMware, Azure hosting and SailPoint platform is nice to have.
Company, product, and market knowledge
• Experience of working in a complex, multi-country professional services, financial services or BPO organisation
with complex processing requirements preferred but not essential.
• Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team
environment.
• Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the
management team with the ability to make decisions, act and get results.
• Passion, dynamism, and drive
• Personal presence, integrity, and credibility
• Ability to solve problems either independently or by utilising other members of the team where necessary.
• Ability to focus on priority, when business impact required.
Languages
• Fully proficient spoken and written English, additional European languages will be an asset