Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customers based in the EMEA while working with an internal team spread across the globe. This is a complex job that requires excellent oral and written communication and organization skills with high level of accountability. Your primary responsibility will be creating sales quotes/booking Trade orders in SAP ECC/ liaison with internal teams to answer customer queries, you will be expected to take appropriate ownership to resolve issues throughout the quote to cash cycle. A clear set of priorities and expectations for the job and the company provide a framework for you to innovate new ways of meeting customer needs.
May require some higher education or specialized training/certification, or equivalent combination of education and experience.
Typically minimum of 3 years relevant experience for entry to this level.
Good knowledge of MS Office, having good analytical skills would be an added advantage
Good oral and written communication
Sound mindset with logical reasoning and adhering to compliance and guidelines
Requires complete understanding of general and technical aspects of job.
SAP ECC knowledge would be an added advantage
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws
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