About _VOIS:
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About _VOIS India:
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Role Purpose:
The General Manager provides a key role to help execute Pricing activities for VSOL services. This position requires a robust understanding of pricing mechanics in a service delivery context (ideally in the technology industry) strong analytical skills, and the ability to manage and prioritise streams of Pricing activities.
Roles and Responsibilities:
• Manage and executing key streams of Pricing activities (e.g. pricing of new services, pricing management of existing services and production of initial billing outputs (pricing x quantity))
• Reviewing, validating and ensuring in-put data to perform Pricing activities is accurate and complete e.g:
• Ensuring service quantity data provided is for valid services per live Price-book;
• Service quantity data provided is in accordance with the right ‘Q metrics’ e.g. no. transactions per the live Pricebook;
• Data is at the required granularity (e.g. customer entity code by service type) and;
• Service quantity data billed out of locations whom charge independently, is excluded from initial billing (price x quantity)
• Close collaboration across stakeholders, including in particular Service De-livery and Finance Business Partners to oversee and monitor the monthly close activities and dependencies.
• Identifying and escalating key issues or risks impacting Pricing activities to the Pricing Director for resolution
• Producing initial billing outputs (pricing x quantity) leveraging Pricing models and communicating to Pricing Director and Finance Business Partners for re-view
• Support the governance of pricing in-put into dependent systems e.g. service management and billing systems, ensuring accuracy and application of the right pricing data
• Support in the development of pricing models, tools and processes to support pricing strategy implementation
• Support communications of pricing outputs with business stakeholders, ensuring clear and effective articulation of pricing rationale, impact and compliance considerations
• Bachelor's degree in Business, Finance, Economics, or related field. 15 years of total working experience.
• Strong level of experience in Pricing, ideally within a technology industry
• Understanding of pricing methodologies, including value-based pricing, cost-plus pricing, and competitive pricing
• Excellent analytical and quantitative skills with a high proficiency with Excel
• Experience with Anaplan is desirable
• Excellent communication skills to collaborate with stakeholders and contribute to the communication of pricing outputs
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.