Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description:
Aligned with the Arcadis strategy and the GBA-GEC Growth Partnership Program, this position is pivotal in understanding business demands and translating them into a clear service delivery strategy. The role focuses on developing and retaining a skilled, diverse workforce that meets both short- and long-term requirements for asset management services within GEC, catering to global mobility markets. Additionally, it involves effectively managing talent demand and supply across various locations to create adaptable and efficiently utilized teams.
As a senior leader within our Global Excellence Centre (GEC), this role collaborates closely with global asset management leadership and acts as a catalyst for building asset management capabilities serving our Business Areas (BA) in Canada, USA, UK, Central Europe and Australia across the Mobility sector.
As Discipline Director, you will lead and manage GEC Mobility Asset Management and Transport Planning business operations across our three GEC locations (India, Romania and Philippines). This role reports directly to the GEC Director – Mobility and working alongside the other Discipline Directors.
Role accountabilities:
- Build Asset Management Capability: Establish necessary asset management capabilities in GEC to support eight geographic locations and drive growth in alignment with global strategies.
- Define Operating Model: Develop an asset management operating model for GEC, focusing on engineering, analytical, and digital skills that enhance end-to-end asset management delivery.
- Leverage Global Community: Utilize the existing global asset management community to drive technical leadership and excellence within Arcadis's mobility sector.
- Translate Market Needs: Collaborate with global Mobility GBA leads to interpret end-market needs and convert them into actionable demand signals for GEC.
- Establish Relationships: Forge effective working relationships with global AM service leads and GBA leads to ensure an integrated approach in delivering comprehensive asset management solutions.
- Drive and Implement Standardization: Grow and deliver asset management solutions by standardizing and automating services, enhancing existing capabilities while developing new ones working with others in Arcadis leading in this initiative.
- Create Resilience: Develop flexible approaches that foster resilience within GEC teams to meet the evolving demands of global mobility markets, ensuring continued growth as a key delivery arm of Arcadis's global AM business.
- Set Strategic Objectives: Define strategic objectives for the GEC AM team, motivating both self and team members to achieve agreed outcomes.
Responsibilities:
- Provide professional leadership in the Discipline at a senior management level, establishing and consolidating relationships with leadership and senior staff in BA offices.
- Working with Talent Acquisition and Learning & Development to ensure business needs can be met in advance.
- Drive a culture of project delivery excellence within the discipline, ensuring that adequate talent is available and assigned to lead on project delivery from a technical and task management perspective.
- Communicate change and manage transformation within the team, aligned to the strategic direction of the company and GECs.
- Develop and implement workforce plans regarding building capability and capacity of the teams over the medium to long term in consultation with GEC BA Business Partners, Workforce Planners, Service Delivery Managers and GEC Director.
- Manage day to day workload within the teams to ensure that direct and indirect hour targets are achieved, working in close collaboration with the Workforce Planner.
- Ensure a strong focus on career development, driving a culture of best practice around GPS and empowerment of staff to own the development of their careers.
- Foster a strong culture of health and safety awareness and practices within the teams, setting a leadership example and holding senior staff to account.
- Manage staff engagement levels and attrition by drawing insights from tools such as YourVoice, identifying engagement drivers and developing and implementing action plans to ensure a well engaged team.
- Accountable for delivery of key operational metrics within discipline such as hourly and cost billability, management of software usage, overtime and other relevant metrics associated with Discipline teams.
- Supporting the end markets in Business development e.g. creating the brochures, value prepositions, client pitches, etc.
Key shared accountabilities:
- Planning and delivery of GEC targets
- GEC involvement in pursuit process
- Understanding of GEC capability and capacity to deliver GEC implementation plan
Qualifications & Experience:
The candidate should have a degree-qualified and demonstrate relevant experience working in engineering and Asset Management within transportation / mobility sector. The candidate will be able to inspire multi-disciplinary teams around a common purpose and demonstrate significant leadership capability.
The candidate should demonstrate a strong capacity for intellectual, professional, and interpersonal adaptability and flexibility. Possessing robust commercial insight is essential to assist GEC participation during the pursuit stage, while engaging with BA stakeholders and senior GEC personnel collaboratively.
For this role Arcadis values professional experience across the following priority areas:
- Leading transformation: Ability to bring people on a journey to the unknown, creating a sense of stability and security in uncertain times, avoiding change fatigue.
- Managing change: Managing change e.g. divestments or mergers/acquisitions, growing a start-up, or leading change into other market/services or products, operating with new business models, turning around underperforming businesses, programs or teams and driving standardization and automation at scale.
- Data and technology: Adopting data-driven decision making, leveraging data to create and demonstrate value. Tech savvy and comfortable and curious about technologies.
- Aligned to the Arcadis Leadership model we seek Arcadians with a strong fit to our leadership success profile, to build and drive our culture of inclusion, accountability, human-centricity, and sustainability. Successful Arcadians will possess strong learning agility, combined with a balanced mix of being curious, driving success and igniting passion.
Be curious:
- Demonstrate and develop curiosity in oneself and others, bringing clients and Arcadians on a journey of discovery and co-creation.
- Have a global, strategic, and future thinking mindset.
- Incorporate a human-centric, experimentation-led and continuous learning mindset to lead innovation and transformation.
- Actively engage diverse points of view and manage healthy issues-based conflict.
Drive success:
- Create a sense of shared ownership and accountability balancing this with decisiveness and holding others to account for delivery.
- Take ownership for own responsibility, creating clarity and motivating and aligning others.
- Internalize organizational goals, making them one’s own personal stretch goals.
- Demonstrate commercial acumen in general, and specifically with regards to sustainable solutions.
Ignite passion:
- Personally, build trust through authenticity, role model own commitment to improving quality of life and putting sustainability at the core.
- Apply an adaptive style to engagement that is culturally sensitive and appeals to the personal needs of others.
- Bring clarity and manage anxiety in others, through clear communication and inspiring
- Integrate their work, helping others make the connection between their work and the bigger picture.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why equality and inclusion is at the forefront of all our activities. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer; women, minorities, and people with disabilities are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity.
