GDS Project Manager - Assistant Vice President

Who we are looking for

The GD Simplification Program Team is working across the organisation and with clients, technology, product and functional partners, to automate the Middle Office portfolio services activities, enabling an overall more efficient and risk-reduced service.

The Middle Office Change team is responsible for supporting the product and change agenda across all aspects of the Middle Office outsourcing business to include but not limited to Simplification , client, market, regulatory and product based change events.

The candidate will be responsible for project managing Simplification initiatives to ensure operational readiness for go live and stakeholder engagement for these initiatives. As an experienced best in class Change Lead you are required to collaborate with a team of MO Simplification Change Leads effectively in order to ensure that the change activities are carried out in accordance with the standard operating control policy. This will be accomplished by working closely with all internal parties, offshore units, brokers, custodians, fund accountants and other third parties as necessary.

The role involves the close liaison with various cross functional global teams within State Street including Alpha, Portfolio Services, Database Management, Corporate Actions, Reconciliation and IT as well as the critical need to build effective working relationships with the client’s Middle and Front Office teams.

What you will be responsible for

• Collaborating with a team of Change Leads focussed on Middle Office Simplification initiatives;
• Developing and maintaining end to end change management plans and RAID items;
• Applying a structured methodology within the change management workstreams, embracing agile methodologies and mindset
• Identifying risks and developing risk mitigation tactics.
• Identifying and managing anticipated resistance to change.
• Reporting on success performance metrics.
• Providing reporting and other updates to management and project teams.
• Support Management in any client orientated scope of service definition, SLA negotiations and ensure appropriate GD review of proposed op models and services.
• Ensure full compliance with internal policies working with CIS, Risk and Compliance managers as required.
• Constantly review policy, procedures and controls in order to reduce risk and enhance operational service delivery. Proactively work to implement measurable process improvement 
• Develop and maintain relationships with key internal stakeholders including other business lines and corporate functions and external stakeholders such as clients, industry bodies and regulators
• Participate where required in regular internal risk management meetings
• Maintain the highest standards of conduct and integrity within the business  and ensure compliance with industry practice, company policies, statute and regulatory requirements in all matters
• Assign responsibilities clearly to other Change Leads or analysts to ensure delivery against the plan;
• Provide support to senior management / Head of Middle Office Simplification for ad hoc assignments as required.
• Support/represent the Change team in a variety of internal and external meetings as required.

What we value

These skills will help you succeed in this role

• In depth understanding of Middle Office operations is a plus;
• Understanding of key technology within the support of investment management operations.
• Excellent understanding of change management principles, techniques & tools including best practice for operational readiness and testing.
• Solid agile mindset.

• Strong business acumen.
• Effective facilitation and influencing skills.
• Strong stakeholder management skills.
• Conflict resolution and negotiation skills.
• Good listening and communications skills.
• Project management and planning skills.
• Analytical mindset and critical thinking.
• Able to cope with pressure.
• Good problem-solving skills.
• Team player & able to collaborate with others

Preferred Qualifications

• Proven solid experience on investment management operations and staff management.
• Proven experience on client communication and interaction at all levels
• PMI Program Management Professional Qualification and/or Agile Scrum Master Certification highly desirable

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

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