Fund Servicing Manager - Associate

TheBank Loans Operations team has the responsibility for providing a premium quality client service to Fund Services clients, ensuring deadlines are met at all times.

Job Summary

As a Fund Servicing Manager, you will oversee the day-to-day operations of a team within Fund Services. Your team will handle trade booking, settlement, cash and position reconciliations, market value reconciliations, break research and resolution, credit facilities lifecycle management, and client issue management

Job Responsibilities

• Oversee day-to-day operations of a team within Fund Services, responsible for trade booking, settlement, reconciliations, break research, credit facilities management, and client issue management.
• Take responsibility for client satisfaction, ensuring completeness, accuracy, and timeliness of booking bank loan transactions.
• Participate in developing goals and executing strategies within the department.
• Review daily and monthly work processes for team members, including checklists, to ensure task completion.
• Communicate with other areas in JPM Fund Services, including Client Service, Product, Sales, Portfolio Accounting, and Technology.
• Ensure a standardized and efficient process.
• Implement new funds to be onboarded.
• Conduct cross-team training.
• Hold regular meetings with Group Managers to ensure communication and feedback on overall Bank Loans operations performance.
• Assist in determining the feasibility of new products and services.
• Ensure controls are adhered to and refreshed quarterly

Required Qualifications, skills and capabilities

• Bachelor’s degree or equivalent experience, with a minimum of 5 years in operations or a related function.
• Require at least 4 years of management experience.
• Have a third-level finance-related study or an accounting qualification.
• Possess detailed knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, and MarkIt Partners.
• Demonstrate strong knowledge of all investment types and the NAV delivery process.
• Implement process improvement methodologies or demonstrate experience with efficiency improvement.
• Communicate effectively with internal and external clients.
• Motivate staff and provide feedback when needed.
• Proactively identify issues and implement solutions.
• Exhibit strong organizational skills, concern for quality and accuracy, and the ability to meet strict deadlines.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.