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Job Description

Introductory Market Language


Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.


Job Summary


As an Associate in Investment Middle Office Service (IMOS), you will be responsible for the daily operations of Global Reconciliations and Strategic Initiatives, gaining a comprehensive understanding of the trade lifecycle on the IMOS strategic platform. Your responsibilities include managing data capture, analytics, and reference data, as well as performing cash and asset reconciliations across various accounts and records. Additionally, you will handle other reconciliations by asset class to support regulatory, client, or product requirements


Job responsibilities


  • Lead a team of middle office and reconciliation specialists– promoting an inclusive environment, providing coaching and monitoring performance based on clear objectives, goals and targets 
  • Facilitate the end-to-end capture, identification, matching, investigation and clearing of breaks. 
  • Capture all trade instructions in booking systems, ensuring the accuracy and timeliness of service delivery in downstream IMOS systems and escalate issues for urgent matters or assistance
  • Perform balance and transactional reconciliation of client records against street (custody / transfer agency/ brokers) from providing root cause analysis to resolving exceptions
  • Partner with various global teams (internal and external) to resolve exceptions. Client facing teams to communicate and resolve client issues; Broker/custodians and other relevant parties; Technology to report and solution system bugs/incidents 
  • Manage new business initiatives from clients to support the business expansion opportunities
  • Lead and support global and local strategic projects on digital solutions, system enhancements, and market rule changes

Required qualifications, skills and capabilities


  • Knowledge of financial products such as Equities, Fixed Income, FX, Collateral, Derivatives, Money Market, Cash Products
  • Demonstrated leadership abilities and team oriented individual with strong people management skills
  • Ability to work collaboratively and develop strong partnerships with cross functional teams
  • Ability to proactively identify risks and escalate issues, undertaking the investigation required with the goal of resolving issues
  • Strong analytical and problem solving skills with the initiative to drive change and enhance controls
  • Ability to thrive in a changing work environment

Preferred qualifications, capabilities and skills


  • Prior knowledge of the trade lifecycle, fund accounting and/or experience supporting middle office services – reconciliations.
  • Self-starter who works in a fast paced, results driven environment with excellent multitasking and prioritization skills
  • Good working knowledge of Excel, PowerPoint and Word

Experience in automation tools such as Alteryx, Tableau, UiPath, Xceptor, Instabase a plus. 



JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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