About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
© 2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
The Functional Engineer in this role is an Integrations Expert within the organization with primary focus on SuccessFactors Integrations. HR processes covered in our SuccessFactors environment: Employee Central and Position Management, Recruitment and Onboarding, Performance & Goals, Talent, Succession & Development, Compensation, Learning, Time Management.The operating model is Dev Ops which will include all aspects of managing and further enhancing the systems.
Key objectives:
Delivery of Projects and overall improvements: Deliver new developments needed for project implementations, either independently or working together with third party experts in a dedicated project set-up. This may require a certain level of project management skills and overseeing complex and diverse HR technologies.
Development and Operations:
Development: The development model follows agile/scrum methodology with central Product Ownership in People Services Global Delivery, delivering (user)stories in short sprints. Together with the process- and system experts of Global Business Services, focus on delivering integrations fulfilling requirements based on (user) stories.
Operations: Perform below ticketing and non-ticketing activities:
- Incident Management including Major Incident Management, raising and coordinating tickets with SAP on product issues
- Problem Management with rigorous Root Cause Analysis
- Standard changes implementation
- Monitoring of the systems and integrations and (where needed) taking corrective action
- SAP SuccessFactors Release management (regression testing, new features)
- Keeping the different SuccessFactors environments fit-for-purpose with periodic System Refreshes
System standards, training, and individual development:
Ensure that the global standard processes, tools and documentation are well-maintained and adhered to. Work together with the process- and system experts on user procedures, guidelines and documentation. Review, Test and introduce new features in SAP Cloud Integration / Integration suite with a focus on improving the product and service operations.
Key Accountabilities
Describe the responsibilities as clearly as possible. Which tasks is the job holder responsible for and in what way? What results are to be achieved?
- Configure and maintain SAP SuccessFactors integrations according to best practices and industry standards, ensuring alignment with business processes and requirements.
- Resolve end user issues working in close collaboration with Global Business Services.
- Own the ticket exchanges with SAP for product issues or queries, driving to closure (actively follow-up).
- Be a real counterpart for the process- and system experts and regional People Services teams: report on issues, suggest system improvements, translate process requirements into integration solutions.
- As a consultant, analyze / assess (user)stories and prepare/present proposals, based on an end-to-end understanding of the HR-IT system landscape.
- Provide expertise to increase efficiency and to improve quality by standardizing, optimizing and automating processes in/around SuccessFactors integrations.
- Deliver technical SAP Cloud Integration expertise in improvement projects.
- Document system configurations, processes, and procedures, maintaining accurate records.
- Understand SuccessFactors integrations end-to-end, including integration between modules.
- Understand processes and data cross domain.
- Stay updated on trends, best practices and new developments in SuccessFactors integrations and other relevant products.
- Maintain relevant and up-to-date knowledge through e.g. using the SuccessFactors (SAP) community portal and relevant certifications.
Experience
- Bachelor’s or Master’s degree or equivalent, preferably in Information Technology, Human Resources or Business Administration.
- Minimum 7 years of experience in a customer-focused, IT application delivery or support-based role (within multinational or international consultancy organization).
- Strong knowledge and experience in SAP Cloud Integration (CPI) with a proven track record of successful implementations.
- SAP Certified Associate - Integration Developer (C_CPI_2404).
- Additionally, SAP Certified Development Associate – SAP Integration Suite is preferred.
- Hands-on extensive knowledge in integrating third-party applications with SAP SuccessFactors using Cloud Integration; Proven ability in building full and delta load integrations, and in error handling.
- Knowledge of general aspects of SAP SuccessFactors compound Employee API and the different transmission modes, SAP SuccessFactors Employee Central (EC) module and understanding of effective-dated and non-effective-dated data in EC, OData models, applying queries, and use of paginations.
- Hands-on knowledge in using CPI adapters like HTTP, SFTP, OData, SOAP, JMS, Groovy Scripting, XSLT mapping, Message mapping, Encryption & Decryption, usage of all CPI Palette functions.
- Pro-active and supportive, with good team building skills. Self-organizing with regards to planning and delivery (able to handle time pressure and to manage priorities).
- Prior experience working in an Agile and/or DevOps setting, Lean Six Sigma and/or any structured improvement approach is a must.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 44961
