FTC - Assistant Manager - Content and Journeys

Job Description

Title                 Assistant Manager - Content and Journeys

Department      Digital Growth Marketing Team

Location          Gurgaon, India

Reports To       Digital Journey Manager (UK) with local manager support

Level                4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our digital marketing team and feel like you’re part of something bigger.

About your team
 

Our Digital Growth Marketing team delivers marketing and digital strategies that drive new people to open an account with Fidelity, whilst encouraging upsell, cross-sell and retention from existing customers.

This role is part of a team who optimise the content and journeys on our websites to support the above goals

About your role

• Collaborate with the UK-based marketing team to support the development and execution of content and journey marketing strategies aligned with business goals.
• Assist in creating compelling and relevant content for various stages of the customer journey and ensure timely delivery of marketing assets, taking into account the time zone difference
• Monitor and analyse content performance metrics and competitor initiatives to optimise strategies and campaigns
• Collaborate with cross-functional teams including publishing, UX, UI, product and tools to ensure consistency in messaging and branding
• Stay updated on industry trends and best practices in content and journey marketing

About you

• The right candidate will have a passion for content creation, storytelling, journey mapping
• Strong attention to detail and good time management.
• Experience in content marketing, digital marketing, or related roles, ideally focused on B2C and B2B
• Excellent English language communications skills (verbal and written)
• Proficiency in content management systems, analytics tools, and marketing automation platforms
• Good networking and collaboration skills
• Ability to analyse a brief or request and produce innovative solutions
• Self-motivated, a proactive approach with an analytical, enquiring mind and willingness to learn
• Ability to work on own initiative to achieve objectives and goals, requesting support when and where required
• Delivers high productivity while working under pressure to meet deadlines
• Excellent MS Excel, PowerPoint skills and SharePoint
• An understanding of FCA compliance regulations would be advantage but not essential

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.