Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video Global Operations (PVGO) is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV’s Customer experience, Quality bar and metrics. PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.
We are a group of entertainment enthusiasts based out of Chennai, Costa Rica and Madrid; passionate about ensuring all our customers around the globe have access to the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.
We are looking for an analytical and results-oriented Business Analyst to help shape the future of Prime Video Global Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.
As a Business Analyst, you will be responsible for development and maintenance of new and existing work allocation solutions, which are focused on driving efficiency within operations via analysis, metrics, and dashboards. You will help develop analytic solutions to drive deep dives, provide insights into the health of variable operations and ops efficiency. You will transform data into actionable business information, and make it readily accessible to stakeholders worldwide. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program, product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on.
Key job responsibilities
An ideal candidate for this role:
- Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies
- Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide
- Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format
- Will be passionate about finding root causes, trends, and patterns and how they impact business.
- Will draw inferences and conclusions, create dashboards and visualizations of processed data
- Will have excellent business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately
- Will be very comfortable juggling competing priorities and handling ambiguity
- Will thrive in an agile and fast-paced environment on highly visible projects and initiatives
- Will continuously identify opportunities to surface valuable insights, streamline operations, minimize human error, and boost productivity through data-driven and automated approaches
- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- Experience working with Tableau
- Experience using very large datasets
- - Bachelor's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics or a related technical or quantitative field
- - Experience in working with databases, ETL and SQL in a business environment
- - Demonstrated use of analytical packages and query languages such as SAS, R, Python and SQL
- - Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau, PowerBI, Quicksight
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