As a Global Retail Accounts Payable FinOps Specialist at Amazon, you will play a pivotal role in managing high-value vendor relationships and complex financial operations. This unique position in Pune, India, goes beyond traditional AP functions, offering the opportunity to drive meaningful change in a dynamic environment. The role demands exceptional analytical capabilities and strong communication skills to manage top-tier vendor relationships, resolve complex disputes, and optimize business processes. As part of the Global Finance Operations team, you will be empowered to identify improvement opportunities, implement solutions, and ensure seamless vendor experiences. We're seeking detail-oriented professionals who thrive in fast-paced environments and demonstrate strong ownership of their work. This position is ideal for candidates passionate about process improvement and problem-solving, offering significant growth potential within Amazon's expanding global retail operations.
Key job responsibilities
Key Responsibilities:
• Lead problem-solving initiatives for supply chain and internal system issues, including root cause analysis and improvement action plans
• Analyze supplier trends and manage mediation requirements
• Serve as primary contact for top Amazon suppliers to build relationships, maintain trust, and prevent business disruptions
• Monitor vendor health scorecards and proactively address potential delivery hold situations
• Handle vendor account inquiries and promote Amazon tool adoption
• Manage supplier portfolio including P&L impact assessment and balance negotiations
• Drive resolution of supplier-identified defects
• Coordinate with internal teams for vendor solutions
• Lead continuous improvement initiatives through Lean & Six Sigma methodologies
Additional Requirements:
• Analyze and present operational performance metrics to vendors and internal teams
• Work independently with strong attention to detail; quickly identify and resolve discrepancies
• Collaborate effectively with Retail & Finance teams on vendor accounts, aligning priorities and business objectives
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
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