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Job Description

You Lead the Way. We’ve Got Your Back.


With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.


Join Team Amex and let's lead the way together.


Function Description:


Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.


How will you make an impact in this role?


As a member of the Digital Transformation & Technology team within Global Treasury Controllership (GTC), you will represent GTC in managing the critical Treasury Products jointly owned and used by GTC and Treasury teams.  


Responsibilities:


Project Management


  • Support project management of key projects.            
  • Maintain tracking and status, partner with GTC and Treasury teams to drive progress. 
  • Identify potential risk points and escalations, and ensure manager is kept aware.

Production Support


  • Partner with Technologies, GTC, Treasury to support escalation and resolution of production issues.  
  • Perform analytics to identify issue trends and opportunities for improvement.
  • Represent GTC in production support and governance calls. 

Product Owner


  • Support GTC projects with both AET and outside vendor.
  • Maintain pipeline of development requests from users.
  • Write user stories using Rally to detail requirements.
  • Attend daily stand-up calls for AET projects and attend weekly calls with vendor on projects, as needed. 
  • Support development of long-term Roadmap.
  • Work with Technology, Automation COE and customers to drive automation and analytics of processes within GTC

Critical Factors to Success


  • Excellent organizational skills, with ability to manage multiple priorities.
  • Strong relationship management skills with proven track record of positively collaborating, influencing and coordinating with internal and external partners.
  • Strong written and verbal communication skills.
  • Ability to be flexible, prioritize multiple demands and be comfortable working in ambiguous situations.
  • Keen interest to learn and understand GTC and Treasury processes
  • Comfortable in MS Office tools (Excel, PowerPoint, Word)
  • Experience with excel VBA, data visualization tools, such as Tableau and other will be a plus

Minimum (Preferred) Qualifications


  • 2+ years of financial services accounting/controllership experience or relevant Amex experience.
  • Bachelor’s degree in computer science, Information Systems, Business Administration, Finance, Accounting, or other equivalent
  • Prior experience on product ownership, production support or automation preferred

We back our colleagues and their loved ones with benefit and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:


  • Competitive base salaries
  • Bonus incentives 
  • Support for financial-well-being and retirement. 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need. 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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