About the role
The Traveler Interaction Center is our knowledge centre for Travel & Expense related topics, and it provides support to SAP’s employees, designs and delivers trainings, drives policy enhancements and works with T&E tools and documents.
The role reports to Finance Operations Manager of GFS T&E.
What you will do
• Handling Travel & Expense inquiries from SAP employees
• Proactively interact with travellers to solve possible issues related to T&E travel planning and reimbursement
• Act as single point of contact regarding T&E topics for T&E Audit team and internal customers – SAP employees
• Should be willing to take calls and chats when required.
• Drive change and improve the process.
• Monitor internal quality and ensure the completeness of T&E reporting
• Cooperate with GFS T&E Audit team to follow the standard in T&E procedures
• Educate SAP travellers about T&E tools, policies and procedures (organize and hold T&E info sessions)
What you bring
• Advanced English (minimum upper-intermediate); other language will be an advantage.
• Finance Graduate.
• Customer orientation, excellent customer care skills with proactive approach
• Excellent communication skills, both written and verbal
• Strong attention to detail, highly organized and strong analytical skills
• Willingness to learn and improve
• Results driven, ability to work independently with self-motivation and discipline
tbd
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 410103 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
