Business Information: Hitachi Energy is currently looking for Factory IT/OT Specialist for the Transformers Business to join their team in Halol , India. This team seeks a skilled and motivated individual. Transformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business’s comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company’s transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TXpert™ Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills. Mission Statement: As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks. Your Responsibilities: Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support Provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets Carry out OT asset IT/OT Cybersecurity operational tasks Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Have completed a formal qualification or completed an apprenticeship in the field of information technology. Have minimum Three years of professional experience in IT support. Carry out both, the Office IT and Shop Floor IT/OT assets operational support -Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security system, Badging, Scanners for MES hardware support Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven. Service Now IT Enterprise Platform, MS Office 365, Windows, iOS, Asset Management Tools. Methodologies -ITIL 4 Preferred, L6S Lean 6 Sigma Certified. Proficiency in both spoken & written English language is required.