Facilities Manager Technical

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Title

Manager - Facilities

Business unit

IFM

Reporting to

Key stakeholders

IFM Team

Direct reports

Duties & responsibilities

• Assist SFM (Account Manager) in service delivery in accordance with client KPIs and SLA
• Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
• Ensuring an adequate supply of materials and service for the proper operation of the buildings
• Co-ordinate with Building Managers & the Business Units on Project issues
• Manage a programme of weekly inspections for the property to ensure correct building operations, energy conservation and cleanliness is upheld
• 24/7 emergency call support and site attendance is required
• Recommend continuous quality improvement practices across the region, ensuring initiatives in one country are followed up in the other parts of the region to maximize the benefits to Client
• Any responsibility/ task given by the client/ Manager, going forward will be a part of the JD.  

Performance objectives

• Risk Management
• Ensure full compliance with all local and governmental regulations and legislations
• Assist Account manager in ensuring site risk management programs including audits are implemented and maintained
• Adhere to escalation and incident reporting procedures
• People Management/ Engagement
• Ensure high staff morale, trust and work ethics
• Co-ordinate with the Account Manager - on the implementation of FM Procedures and train FM staff
• Ensure an environment that supports teamwork, co-operation and performance excellence within team

• Client/Stakeholder Management
• Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• Provide a cooperative environment with client and customers, ensuring  high levels of engagement
• Provide a positive environment where things do get done; providing flexibility and understanding how to say no, while still providing a service
• Proactively understand the customers/ employees needs and act on them before being requested
• Procurement & Vendor Management
• Ensure vendors are well-managed, delivering services on time and within budget
• Understand the vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Key skills

• ·Client Focus & Relationship Management
• Team leadership
• Project Management & Organizational Skills                

Employee specification

·        Any Graduate with 8+ yrs of min exp in facility management             

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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