Facilities Executive Soft Services

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a diverse candidate :

Duties & responsibilities

• Tracking of Facility Operating Expenses
• Processing of all invoices for payment
• Tracking, verifying and filing all JLL and Facility related invoices
• Client billing / invoicing and follow up payments by clients.
• Monitoring of Housekeeping related activities
• Vendor management
• Arrangement of all consumables and supplies for Client / VIP visits
• Interfacing with the pest control for carrying out the pest control activities at the facility.
• Preparing the Daily/Weekly and Monthly reports
• Taking facility rounds and find out snags and logging complaint with the Help Desk.Follow up and close the complaint logged.
• Effectively manage Facility team to ensure an on time deliverable system.
• Ensure the Housekeeping Team is managed efficiently according to the established concept statements and adhere to company’s Policies and Procedures
• Ensure the level of service standards and cleanliness of the property, particularly the Gym Room, Canteen and Conference Area, meet the set standard of the company
• Work closely with HelpDesk, Reception, Catering, Facilities and Amenities and Property Operation Teams
• Ensure that all Housekeeping OS&E and FF&E items are properly inventoried and monitored. 
• Recruit, select and develop Housekeeping employees / vendors to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
• Effectively manage Facility team to ensure an on time deliverable system.
• Routinely Inspect all services to ensure performance measures are being maintained
• Provide assistance to AFM/FM in all administrative functions and Facility services and any other administrative functions deemed by Client
• Ownership of the Day to day administration, including reports generation of the stocks tracker.
• Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
• Inspect the turn out and attendance of the staff and sign the shift register
• Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
• Ensure that the food vendor are maintaining highest standards of hygiene in the services area
• Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
• Communicate to the FM all incidents issues and pending problems
• Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions

Performance objectives

• To provide accounting support to the Facility Management team assigned.
• To provide administrative support to FM for site teams
• To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement
• To achieve financial and other targets given by AFM/Facility Manger.
• Achievement of the service level agreements.

Key skills

• Reports on time
• Accurate billing and invoicing
• Zero stock out situations
• Maintain high standards of Housekeeping of the Facility. Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable
• Demonstrated experience with client reporting and preparation of reports required.
• Ability to work under pressure and multitask

Employee specification

• Graduation and diploma in hotel management (Female candidate preferred)
• Minimum three years’ experience in hotel industry or Corporate industry
• proficiency in computer skills

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.