Job Description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Primary Responsibilities
- Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
- Ensure to attend to guest complaints, requests or inquiries regarding the services.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
People Management
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
Operational Management
- Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar.
- Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy.
- Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions.
- Ensure on a daily basis that all the amenities are properly arranged prior to service.
- Ensure to possess working knowledge of wine, cocktail and mixing all beverages.
- Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock.
- Ensure that Food & Beverage Attendant –Bar maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation.
Qualifications
- Diploma in Tourism & Hospitality Management
- Minimum 2 to 3 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
Additional Information
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
