Executive / Sr. Executive HRBP - North

POSITION RESPONSIBILITIES / REQUIREMENTS:

The HRBP will be responsible to work in tandem with business he/she will have to take care of HR functions

regionally, as an extended arm of the Corporate HR team along with supporting business heads partnering

with them, ranging from implementation of strategies and helping attainment of business targets/goals. The

role will be positioned at Associate / Executive level based on the complexity and scope of the

tasks assigned to the incumbent.

The person will report to the Senior Manager-HRBP. The person will have to work as part of a

multi-functional team and this involves working with the possible internal and external stakeholders across

India.

General Duties & Responsibilities

● To support all the HR initiatives effectively which are implemented at the branches.

● To conduct exit interviews for voluntary left employees and 30/120 days calls of newly joined colleagues.

● Deep dive the branches where Sales & Service colleagues retention is low, come with the action plan and

implement effectively and track the improvements of such branches month on month.

● To support the corporate recruitment team to hire the resource (on-roll and contract labour) as per the

requirement of the business within stipulated timelines, encourage employees to refer more candidates

for open positions and focus on hunt sell close concept and try to fill the open positions through employee

referrals.

● Focus on employee engagement and ensure employee morale is high, motivated and productive.

● Support business managers in achieving their targets by ensuring all the required HR support is extended

on time.

● To help business by directing/advising them on all the statutory and compliance related aspects - both at

the branch and customer’s end falling in the HR/IR domain. Ensuring that business is doing statutory and

compliance documentation properly in coordination with the back office.

● Planning requests pertaining to training with the respective Corporate teams based on requirements. To

provide support on training execution & post training evaluation/analysis, training Logistics, Billing &

Invoicing.

● To share initial Information related to accidents within timelines, HRBP is responsible for ensuring that

proper medical attention and treatment is extended to the employee at the earliest possible. Coordinating

with Corporate Mediclaim team, ESIC hospital/dispensary/office and other respective hospitals to ensure

proper treatment and support. Helping and facilitating the employee and the back office of the respective

branch on ESIC/Mediclaim process advice, reimbursement, or cashless treatment.

● To support branches to meet with requirements out of Govt. Authority's inspections and fulfil customer's

demands. To guide and help businesses to maintain discipline and handle IR issues. Handling the Unions

properly and communicating with them effectively to ensure a peaceful industrial relations atmosphere

and productive working environment. Providing support to branches in court matters, conciliation

proceedings, enquiries etc. under various labour laws. Assist with all internal and external HR related

matters. Participate in developing organizational guidelines and procedures. Recommend inputs on the

Employee motivation strategy. Assist with the recruitment process for on roll employees and contract

labourers by identifying candidates, conducting reference checks. Investigate complaints brought forward

by employees.

● To work along with business, holding up SHE directives, ensuring staff safety. Orienting staff about work

safety measures, ensuring that all staff and technicians are properly using the Personal Protection

Equipment and religiously following SHE guidelines. Counselling staff about off duty safety practices and

highlighting the safety deviations to proper points also are HRBP responsibilities.

● HRBP are responsible to ensure the employee connect aspect of the HR Dept, should allot and spend

appropriate hours every day connecting with a sample of staff of all levels under the region and with both

on-roll and contract labour technicians. To ensure that all the employee queries are attended

immediately, and right solutions are being provided to the staff and technicians within the shortest

turnaround time possible.

● To help branches for Audits - Internal and at customer's premises.

● HRBP should be able to find and highlight talent of his region to the business and to CO HR. To ensure

that right chances are given for the candidates for the internal upward and lateral movements.

● HRBP has to conduct an investigation based on the escalation/ grievance or speakup raised by the

employees as and when required.

● HRBP needs to be vigilant on employee activities on a day-to-day basis, if any abnormality is found, it

needs to be addressed immediately with the line manager and if required to Corporate HR.

● Any other Ad hoc projects as and when required.