1. Ensuring safe and efficient Rail Handling. 2. Optimum utilization of available resources. 3. Effective communication with Train operator and Railways. 4. Effective communication with other rail siding / terminals. 5. Resolving documentation Discrepancies. 6. Ensuring Proper Customer Correspondence and relationship 7. Ensuring Operational KPIs are achieved. 8. Proper Care of company assets / Equipment’s 9. Efficiently assisting on scene commander in case of safety/security emergencies. To comply with all aspects of MICT’s Quality, Health, Safety, Environment and Supply chain security management systems” 10. Timely prepare & submission SSR and capturer billing activities thru updating in TOS. 11. Maintain BCP while manual operation.