Executive - Customer Service

Role: Executive - Customer Service

About the company:

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close cooperation with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. Siemens believes that profits and dividends have value only if they are achieved under humane and safe working conditions. We are committed to strive towards achieving a culture of Zero Harm based on six guiding elements of our Environment, Health and Safety (EHS) Management system*. Siemens EHS Management System: Six Guiding elements 1) Leadership & Commitment 2) Risk & Opportunity Management 3) Preventive Actions 4) Contractor Management 5) Training 6) Continual Improvement.

About the job

Location - Ahmedabad

Change the future with us.

• Plan and visit customers to meet the retrofit target and support requirements of customers.
• PLC service business portfolios (Contract, Retrofit, Digitalization etc.).
• Routinely discuss and communicate on retrofit opportunities with regional colleagues. To do selection & propose successor products.
• Study of Tender documents & Preparing Techno-commercial offers.
• Focus on industry segment like F & B, Chemical/Power plant//Sugar/Cranes/Refinery/Petrochemical / Metal /Cement/ Paper/Pharma Industries apart from discrete industries which is in line with our portfolio growth commitment

Use Your Skills To Move The World Forward

• BE/ Diploma in Electrical / Electronic/ Instrumentation or similar qualification
• Good Knowledge on PLC like S7 1200, S7 300, S7 1500 and S7 400 with engineering & commissioning / service exposure of +7 Years.
• Good hold on Simatic Manager and TIA portal software
• Application knowledge in the industry area of F & B Chemical/Power   plant//Sugar/Cranes/Refinery/Petrochemical / Metal /Cement/ Paper/Pharma etc.
• Good idea on SCALANCE switches.
• Food knowledge of industrial communication protocol.
• Good communication skills & service attitude is important.
• Travelling on short notice and to serve customers.
• Know how on Siemens PLC products will be considered as additional benefit.
• Also, candidate should have digitalization knowledge like cloud connectivity, industrial network knowledge & trouble shooting now how, remote connectivity etc.

Why Siemens? Craft Tomorrow with Us!

At Siemens, you'll be part of a global team impacting entire cities, countries, and the shape of things to come. We're dedicated to equality and encourage applications that reflect the diversity of the communities we work in. Join us and bring your curiosity, creativity, and passion to help us craft tomorrow.

Are you ready to shape the future? Apply now and become a key player in our mission to drive the digital transformation in industrial automation Siemens Digital Industries!